Change and Adoption Analyst

Partner with diverse stakeholders to deliver meaningful change Drive adoption of new digital solutions across the University Join a collaborative and forward-thinking Digital Technology Solutions team Positions starting in 2026 Digital transformation is at the heart of the University of Newcastle’s strategic direction — and we’re seeking a number of Change and Adoption Analysts to help make it happen. In 2026, the University of Newcastle will continue its exciting program of work in a range of fields including implementation of Generative AI tools, cyber security initiatives, enterprise Service Management (ServiceNow), enterprise CRM (Microsoft Dynamics), audio visual technology (Zoom), HR (SAP) and research systems. Working within the Delivery Practice and you’ll play a key role in supporting the delivery of change and adoption activities that ensure new IT solutions are successfully embedded across the University. Guided by best practice principles and in line with University frameworks, you’ll contribute to initiatives that enhance digital engagement and build user confidence across our academic and professional communities. Our Change and Adoption Analysts will: Support the development and delivery of change, communication, and training plans aligned with project objectives. Identify and engage key stakeholder groups to foster trust, awareness, and buy-in. Conduct change impact assessments and monitor adoption rates to measure success. Prepare and deliver change and adoption activities such as workshops, communications, and training sessions. Collaborate across teams to develop knowledge content and ensure effective training delivery. Monitor feedback and use insights to inform adoption strategies and drive continuous improvement. Maintain governance by ensuring all change documentation is accurate, approved, and stored appropriately. About you You’re proactive, adaptable, and comfortable working in a fast-paced, transforming environment. With experience in change management, digital adoption, project delivery or training, you bring strong communication skills, analytical thinking, and a genuine interest in helping people navigate change and adopt the latest technology. You’re at ease building relationships across a variety of stakeholder groups and can balance multiple priorities while keeping your eye on the bigger picture. These full-time positions are fixed-term roles for up to 24 months located onsite at Callaghan Campus. Preference will be given to candidates with experience of the related technologies and/or Higher Education. What we offer In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively. These include: Competitive remuneration commensurate with skills and experience Flexible working arrangements (in line with the University’s Flexible Work Policy) 17% super and salary packaging Additional University Holiday days, generous personal leave and parental leave, annual leave loading and additional purchased leave scheme Discounts on private health insurance, gym memberships, software, travel and more Wellbeing programs About our University The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision and our values of excellence, equity, engagement and sustainability, the University’s Looking Ahead Strategic Plan outlines the University’s commitment to delivering an exceptional student experience and serving our communities. For more information click here – Our Uni. Your next steps Please visit here for a guide on how to apply for a role. If viewing this on a job board other than the University's please click ‘Apply’ to reach the University's website, where a copy of the Position Description can be accessed. Please download a copy before commencing your application. Your application must include: Your resume A cover letter outlining your motivation to apply for this opportunity A statement addressing the Essential Criteria listed in the position description demonstrating your qualifications and experience with examples. To ensure that your application receives full consideration, it's important to structure and address the selection criteria outlined in the application process. This helps us better understand your experience and suitability for the role. We appreciate your attention to this matter and look forward to reviewing your application. Please upload your Cover Letter and response to the requested Criteria as one PDF document. Your Cover Letter and Response to the Essential Criteria should not exceed 4 pages (approximately 2,000 words). Applications for this position will only be accepted from those with Australian residency or a valid work permit. We are unable to offer visa sponsorship for this role. For specific position enquiries, please contact Narelle Kidner, Senior Manager, Customer Success or via email Having Difficulties? Please reach out to us: Closing date: Thursday 4th December :59pm AEST We are excited to beLooking Aheadwith you #LI-KG1 #J-18808-Ljbffr