Senior Product Designer

Senior Product Designer (Secondment/Max Term Contract) Join to apply for the Senior Product Designer (Secondment/Max Term Contract) role at Commonwealth Bank At CommBank, we’re transforming banking to enhance the financial health of our customers and communities. In the role of Senior Product Designer, you’ll craft seamless, accessible, and impactful digital and staff experiences for millions of Australians every day. Responsibilities Lead discovery work to uncover customer problems, identify opportunities, and inform product strategy through research, workshops, and co‑design. Translate insights into concepts, user flows, and scrappy prototypes to test hypotheses and validate assumptions that bring stakeholders and leadership confidence in recommended solutions. Create engaging wireframes, prototypes, and high‑fidelity UX/UI designs, maintaining consistency with our design system to deliver solutions that are desirable for customers and feasible for engineering to achieve key business metrics. Apply systems thinking and design thinking techniques to shape an offering that anticipates the needs of customers in a digital/physical service environment, and the staff that serve them. Collaborate closely with a diverse range of stakeholders inc. Product Managers, Engineers, Content designers, Accessibility managers, and Legal/Risk throughout the agile lifecycle. Champion customer‑centricity and advocate for best‑in‑class user experience at every stage of the product discovery and development process, ensuring products/services are usable by all customers through accessibility/inclusivity. Contribute to product strategy and roadmap discussions by grounding decisions in customer insights, design thinking, user behaviour data and a “test and learn” mindset. Facilitate and participate in design critiques, workshops, and agile ceremonies, providing and receiving actionable feedback according to our design standards to continuously improve outcomes. Contribute to evolving our design system for consistency, scalability, and efficiency. Measure and validate impact post‑launch, using a mix of qualitative and quantitative insights to iterate and improve solutions. Qualifications 7+ years of experience designing digital/staff products end‑to‑end in cross‑functional product teams. Proven ability to lead discovery and delivery activities with customers, product, and engineering stakeholders. Deep understanding of human‑centred design methodologies and how to apply and execute them pragmatically in a fast‑paced agile environment. Excellent interaction and UI design skills, with an eye for detail and craft. Experience designing for complex systems, services, or platforms, not just isolated features. Strong collaboration and communication skills – you’re as comfortable sketching ideas on a whiteboard with engineers as you are presenting strategic concepts to executives. Proficiency with modern design tools (e.g., Figma, Adobe Creative Suite) and a basic understanding of front‑end technologies (HTML, CSS, components, design tokens). Comfortable navigating ambiguity and complexity, balancing customer needs with business goals. Experience with metrics‑driven product development (e.g., running experiments, A/B testing, usage funnels data). A portfolio that showcases end‑to‑end product design thinking, craft, and measurable impact. Experience working in Financial Service, or another industry that combines physical and digital services, ideal but not required. Exposure to design systems management and contribution, ideal but not required. Passion for mentoring others and uplifting the broader design craft in the organisation ideal but not required. If this sounds like you, apply today We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. Advertising End Date: 14/11/2025 #J-18808-Ljbffr