IT Support Officer
vor 3 Wochen
IT Support Officer – AV & End User Support About The Role As an IT Support Officer – AV & End User Support, you will make an impact by delivering high‑quality AV support and end‑user computing services across a dynamic enterprise environment. You will be a valued member of the Cloud Infrastructure & Security team and work collaboratively with internal stakeholders, vendors, and executive leadership to ensure seamless AV and IT operations. In This Role, You Will Provide onsite AV support for meetings, events, and executive sessions, including setup, troubleshooting, and maintenance of AV systems Manage and support AV devices such as Neat Boards, Neat Pads, Neat Bars, and IP phones Coordinate with vendors for AV installations and on‑site troubleshooting Deliver hands‑on support for end‑user computing devices including desktops, laptops, tablets, and mobile devices Maintain inventory of IT peripherals and laptops, including quarterly audits and disposal Provide technical assistance at the Tech Lounge, resolving hardware/software issues and supporting installations and updates Support network, server, and conferencing teams with hands‑and‑feet assistance Troubleshoot and resolve tickets within SLAs using ServiceNow Work Model At Cognizant, we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in Sydney, NSW. The working arrangements for this role are accurate as of the date of posting and may change based on the project and business or client requirements. What You Need To Have To Be Considered Minimum 2 years of experience supporting MacOS in an enterprise environment Strong knowledge of AV systems, conferencing tools, and device integration Experience with ServiceNow or similar ticketing systems Solid understanding of networking protocols (VPN, TCP/IP, routing, ports) Proficiency in troubleshooting hardware/software issues across Mac and Windows platforms Excellent customer service and communication skills These will help you stand out Experience supporting executive‑level AV sessions and high‑profile meetings Familiarity with iPad calendar integration and AV scheduling tools Ability to manage AV and IT support independently in a fast‑paced environment Strong documentation and process improvement skills Seniority Level Entry level Employment Type Full‑time Job Function Information Technology Industries IT Services and IT Consulting and Business Consulting and Services Referrals increase your chances of interviewing at Cognizant by 2x #J-18808-Ljbffr
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Education IT Support Officer — Public Service
vor 4 Wochen
Council of the City of Sydney, Österreich School Administrative And Support VollzeitA government educational department in New South Wales is seeking a Technology Support Officer responsible for providing efficient information technology support services and performing maintenance on departmental IT equipment. This role is crucial in ensuring optimum operational efficiency and offers a talent pool for ongoing or temporary opportunities in...
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IT Support Officer
vor 4 Wochen
City of Melbourne, Österreich Melbourne Institute of Higher Education VollzeitMelbourne Institute of Higher Education – Preston VIC The IT Support Officer will be responsible for delivering timely technical support to academic and non-academic staff, students, and management. The role includes maintaining IT equipment, supporting/updating software and network systems, and ensuring the smooth operation of digital learning platforms...
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IT Support Officer
vor 3 Wochen
City of Melbourne, Österreich Softtest Pays VollzeitPlease respond to the job if you are an Australian Citizen and residing in Australia. Contract start 06 January 2023 to 12 months, 2 x 6 months extensions. Australian Citizen, Ability to obtain Baseline Clearance, Melbourne role. The IT Support Officer is responsible for: Providing high quality, responsive, courteous and timely 1st and 2nd level IT support...
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City of Melbourne, Österreich Podium IT VollzeitThe Offer Podium IT is offering a position for an IT Support Technician. We are an established small to medium sized (SMB) IT Support company with clients across many different industries. Our Commitment As part of the role, Podium IT will be offering you unique exposure to some of the latest technologies. You will also be involved in developing and...
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Education IT Support Specialist
vor 4 Wochen
City of Melbourne, Österreich School Administrative And Support VollzeitAn education services provider in Melbourne is seeking a Technology Support Officer to assist with efficient IT support services and perform maintenance on departmental equipment. This role offers opportunities to develop your public service career and engage in a supportive environment. Candidates are required to demonstrate experience with technology and...
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IT Technical Support Officer
vor 2 Wochen
City of Melbourne, Österreich Yarra Ranges Council VollzeitIT Technical Support Officer – Yarra Ranges Council Join to apply for the IT Technical Support Officer role at Yarra Ranges Council . Base pay range A$80,490.00/yr - A$89,430.00/yr About the role We are looking for a dedicated and proactive IT Technical Support Officer to join our Information Technology team. In this role, you will play a key part in...
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IT Helpdesk Support Officer
Vor 5 Tagen
City of Melbourne, Österreich Colliers VollzeitCompany Description Colliers is built on an enterprising spirit. What makes us different isn’t just what we do; it’s how we do it. Our people are passionate, take ownership, and always act with integrity for our clients, colleagues, and communities. We accelerate success by empowering bold thinking and driving exceptional results. Job Description We’re...
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IT Helpdesk Support Officer
vor 2 Wochen
City of Melbourne, Österreich Colliers International Deutschland Holding GmbH VollzeitCompany Description Colliers is built on an enterprising spirit.What makes us different isn’t just what we do, it’s how we do it. Our people are passionate, take ownership, and always act with integrity for our clients, colleagues, and communities. We accelerate success by empowering bold thinking and driving exceptional results. Job Description We’re...
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It Support Technician
vor 2 Wochen
Council of the City of Sydney, Österreich Support Foundation VollzeitSupport Foundation is a registered disability support organisation operating across multiple cities in Australia. We are committed to delivering high-quality, person-centred services that support individuals with disabilities to live independent and empowered lives. We are seeking an experienced and reliable System Administrator to manage our IT systems,...
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Melbourne IT Support Officer
vor 3 Wochen
City of Melbourne, Österreich Softtest Pays VollzeitPlease respond to this job if you are an Australian Citizen residing in Australia Melbourne hybrid work environment Responsibilities Providing high quality, responsive, courteous and timely 1st and 2nd level IT support to members and staff of the AAT. This includes:a. being available to adequately cover Service Desk functions as rostered/required b....
