Right to Information Officer

Join SafeWork NSW and help shape information rights across the state Clerk Grade 5/6 with a salary range of $99,938- $110,271 plus super Temporary role until 17 May 2027 based in Parramatta or Gosford About us SafeWork NSW is the state's workplace health and safety regulator. Our mission is to reduce work-related fatalities, injuries and illnesses by ensuring workplaces comply with health and safety laws. We achieve this through a mix of responsive and proactive programs targeting high-risk areas across all industries, aligned with our strategic plan and regulatory priorities. SafeWork NSW has just transformed to become a modern, strong, and independent Work Health and Safety Regulator. About the role: The Right to Information Officer role is based in a high volume, fast paced, front‑line structured environment, to facilitate the review and determination of applications made under the GIPA Act. The position holder must ensure that assessments meet legislative requirements, and subsequent responses meet standards of high quality, timeliness, comprehensiveness, relevance and consistency. Key Responsibilities: Provide professional customer service to the public ensuring legal, policy and procedural requirements are understood, while meeting required performance indicators and timeframes. Ensure that material/information released is in compliance with the relevant legislation whilst applying business policies, procedures and standards. Maintain accurate records to ensure current and relevant information is available. Prioritise and coordinate workflow in a high-volume environment where information from multiple internal and external sources needs to be considered to accurately complete allocated applications. Ensure the currency and accuracy of information and resources while managing and maintaining a high-volume workload and quality service delivery. Maintain up-to-date knowledge of relevant legislation, policies and procedures whilst working to tight timeframes. Meet stakeholder needs while ensuring firm understanding of what the customer wants versus what the legislation allows / states. Ensure the early identification and communication of emerging and potentially contentious issues. To learn more about the role, please click here to download the role description. About You: Possess outstanding organisational and time management skills. Thrive in a busy work environment with the ability to use critical thinking skills. Pride yourself on attention to detail and possess the ability to meet deadlines. Experience applying and interpreting legislation. Have strong written communication skills and be a confident decision maker. How to apply: Click 'Apply Online' to access our application portal and submit your application. Your application should include a cover letter and resume outlining your capabilities and experience relevant to the role. Application closing date: Wednesday 10 December 2025 (9:59AM) For enquiries relating to the recruitment process, please contact Sharlene Fouzder at Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here. We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Sharlene Fouzder at For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process A talent pool may be created to fill future ongoing and temporary opportunities for a period of up to 18 months. #J-18808-Ljbffr