Sales Account Concierge
vor 2 Wochen
Join to apply for the Sales Account Concierge role at St Vincent's Health Australia . Better and fairer care. Always. For more than 175 years, St Vincent’s Care Services has been a leading Catholic provider of Aged Care Services in Australia and the legacy of compassion, justice, integrity and excellence entrusted to us by the Sisters of Charity and their Founder Mary Aikenhead continues to inspire our work today. What’s on your resume is important, but what’s in your heart matters more. Because at St Vincent’s, kindness works for us. About the Role We are seeking a personable, empathetic, and customer experience-driven Sales Account Concierge to play a vital role in delivering a positive and supportive experience for individuals and families in our aged care and retirement living communities. This is a full time 12 month contract based in Bronte and Edgecliff NSW on a hybrid working arrangement. Key Responsibilities Serving as the primary contact for HELF and optional services Promoting and selling HELF and optional services across multiple locations Managing the full sales lifecycle - from initial enquiry and sign-up to opting out of services as resident needs change Building trusted relationships with residents, families, and internal teams Providing empathetic guidance to individuals and families navigating service options Completing all required documentation and maintaining accurate records across CRM and care management systems Qualifications Strong communication and interpersonal skills with the ability to genuinely connect with a diverse group of people A full drivers licence Previous experience in Account Management and customer-centric positions within the Aged Care, Health, or Community sector Knowledge of Residential Aged Care (RAC) legislation Ability to think creatively and thrive on helping people solve their challenges A tertiary qualification in business, communications, marketing, or a related field or qualified by relevant experience Understanding of aged care funding models, particularly HELF and optional services, as well as general age care experience (desirable) Benefits Be part of a values-driven organisation committed to excellence in aged care Competitive salary packaging options Discounted private health insurance Employee Assistance Program for staff and their families Access to the Fitness Passport (FP) Pre-Employment Checks Your employment is conditional upon the completion of all required pre-employment checks, including relevant immunisations. Equal Opportunity We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone. Reconciliation Action Plan St Vincent’s Health Australia embraces Aboriginal and Torres Strait Islander people’s unique perspectives, knowledge, and culture. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit or How To Apply Please submit your application via the Apply button, include your resume and a brief cover letter outlining your experience and suitability. Respectfully, no recruitment agencies. Closing Date 11 December :59pm #J-18808-Ljbffr
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Empathetic Sales Account Concierge – Aged Care
vor 2 Wochen
Council of the City of Sydney, Österreich St Vincent's Health Australia VollzeitA leading aged care provider is seeking a Sales Account Concierge to enhance customer experiences in their aged care and retirement living communities. This full-time role offers a hybrid work model and is based in Bronte and Edgecliff, NSW. Ideal candidates should have strong communication skills and previous experience in the aged care sector. Competitive...
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Concierge | Automotive
vor 2 Wochen
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Concierge
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Bridal Store Concierge
vor 2 Wochen
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