Guest Service Manager
vor 4 Wochen
$80,000 per year + super + leave loading Meriton Suites currently has an opportunity available for a Guest Service Manager to join our Southport team. As the Guest Service Manager, you will report to the Hotel Manager and be responsible for leading our front office operations whilst working cohesively with our housekeeping and maintenance departments. Your key responsibilities Support and lead the front office operations and team. Facilitate a positive workplace culture through effective leadership, collaboration and team development. Close the loop on guest feedback with critical thinking and strong guest connections. Ensure daily front desk tasks and expectations are communicated, actioned and completed. Drive positive guest experiences, both individually and across your team. Manage the roster and payroll financials. Work with our Hotel Manager to maintain the building's presentation and upkeep. Ensure Meriton Suites standards, policies and procedures are adhered to. Be able to manage the hotel in absence of the Hotel Manager. To be successful in this role you will Be ideally currently employed as a Manager on Duty / Duty Manager / Assistant Manager and looking to take the next step. Have experience in a 4/5-star hotel environment. Have a genuine passion for guest service and exceeding guest expectations. Understand the importance of building a culture around respect and inclusion. Possess excellent time management skills with the ability to work under pressure. Be comfortable communicating with various internal and external stakeholders. Conduct and present yourself in a respectful and professional manner at all times. Why Meriton Suites? Australia’s largest owner-operator of apartment-style hotel suites, with 23 locations and 6,210 suites nationally. Base + Super + 17.5% Annual leave loading. Future opportunities and career development with locations across Sydney, Brisbane, Gold Coast, Canberra and Melbourne. ‘Merit Academy’ our online training platform to further develop your skills and knowledge. Paid Parental leave. Access to Employee Assistance Program (EAP) to provide professional and personal advice. Friends and Family discounts. Team activities and social events. Induction program for all new starters. Only short-listed applicants will be contacted within 7 days of application. Please note that we will not consider external agencies as recruitment for this role is handled internally. Unlock job insights Salary match Number of applicants Skills match Your application will include the following questions: How many years' experience do you have as a Guest Services Manager? Which of the following statements best describes your right to work in Australia? What's your preferred work type? Do you have a current Police Check (National Police Certificate) for employment? Are you available to work on a rotating roster? Hospitality & Tourism 1,001-5,000 employees Meriton Suites is Australia’s largest single owner-operator of hotel rooms with 23 locations across Sydney, Brisbane, Gold Coast, Melbourne and Canberra, offering a total of 6,210 suites. Our spaciously designed suites offer the freedom and flexibility of apartment-style hotel accommodation, where large living areas, fully equipped kitchens, and modern amenities provide all the comforts of home. #J-18808-Ljbffr
-
Guest Service Agent
vor 3 Wochen
Gold Coast City, Österreich Mondrian VollzeitMondrian Gold Coast is on the sun-drenched esplanade of the iconic Burleigh Beach. This destination lifestyle precinct is a vision of some of Australia and the world’s most celebrated changemakers, risk takers and creative thinkers. Mondrian Gold Coast is an immersive precinct that reflects the culture of one of Australia’s most iconic coastal...
-
Guest Service Agent
vor 2 Wochen
Gold Coast City, Österreich Village Roadshow Ltd VollzeitApply now Job no: Work type: Casual / Temp Guest Service Agent Casual & Part Time Opportunities Available – Sea World Resort, Main Beach Gold Coast Explore the possibility of creating memories that last lifetimes with a career at Village Roadshow Theme Parks! Our company comprises Warner Bros. Movie World, Wet ’n’ Wild, Paradise Country, Australian...
-
Guest Service Agent
vor 2 Wochen
Gold Coast City, Österreich Village Roadshow VollzeitGuest Service Agent – Sea World Resort, Main Beach Gold Coast Join the front line of entertainment as a Guest Service Agent at Sea World Resort. Be the first impression for our guests, handling check‑ins, reservations, and daily inquiries in a vibrant, family‑friendly environment. Casual & Part Time Opportunities Available Unbeatable Perks Unlimited...
-
Guest Service Agent
vor 22 Stunden
Gold Coast City, Österreich Avani VollzeitJob Description Avani Broadbeach Residences are looking for an experienced casual Guest Service Agent who is passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay,...
-
Guest Service Agent
Vor 7 Tagen
Gold Coast City, Österreich Minor Hotels VollzeitCompany Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...
-
Guest Service Agent
vor 3 Wochen
Gold Coast City, Österreich Mantra Group VollzeitMantra Broadbeach on the Park is nestled in the heart of Broadbeach located within walking distance to the light rail and overlooking Victoria Park with a vast dining hub and its feet. The property consists of one, two and three bedroom apartments for guests to experience. A stone-throw away from Pacific Fair Shopping Centre where you can shop till you drop...
-
Guest Service Agent
Vor 5 Tagen
Gold Coast City, Österreich Village Roadshow VollzeitGuest Service Agent – Overnights Casual $33.38/hr Mon–Fri, $40.05/hr Sat, $46.73/hr Sun (HIGA Adult Rate) Sea World Resort, Main Beach Gold Coast Working Hours: 10:30 pm – 6:30 am Explore the possibility of creating memories that last lifetimes with a career at Village Roadshow Theme Parks. Imagine a workplace where adventure meets opportunity—where...
-
Guest Service Agent
Vor 5 Tagen
Gold Coast City, Österreich Avani Hotels and Resorts VollzeitCompany Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...
-
Guest Service Agent
Vor 5 Tagen
Gold Coast City, Österreich Village Roadshow Ltd VollzeitApply now Job no: Work type: Casual / Temp Guest Service Agent – Overnights Casual $33.38/hr Mon–Fri, $40.05/hr Sat, $46.73/hr Sun (HIGA Adult Rate)Sea World Resort, Main Beach Gold CoastWorking Hours: 10:30 pm – 6:30 am Explore the possibility of creating memories that last lifetimes with a career at Village Roadshow Theme Parks! Our company comprises...
-
Guest Service Agent
Vor 3 Tagen
Gold Coast City, Österreich Minor International VollzeitCompany Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...
