Network Engineer

Overview The Network Engineer provides support on matters relating to Joint Collective Training Branch (JCTB) networks, including connectivity states, device configuration and node deployments inclusive of other tasks as directed. The Network Engineer attends J76 meetings as required and engages peer technical teams constructively. Responsibilities Performs work on the JCTB managed networks. May be required to provide team leader functions, if this is required the appropriate support and/or training will be provided. Complies with JCTB Information Technology Service Management (ITSM) Policy. Proactively uses ITSM toolsets and monitors the tools routinely, responds to Ticketing & Scheduling priorities, annotates tickets with meaningful commentary, reassigns with approval. Consults Defence knowledge repositories to assist with service management tasking. Reports on network device and link states. Monitors tools for hardware or path failures and report on affected links, sites and exercises. Under change control configures routing, switching and firewall hardware and software, leveraging technologies such as Cisco IOS and others. Complimentary skill sets are required for Collaboration service deployments and ongoing operation over JCTB bearers. Also, assists NAT traversal of VoIP and VTC protocols. Frequently troubleshoots diverse faults with peer teams. Exhausts all fault possibilities and takes ownership of faults localised to own areas of responsibility. Maintains JCTB boundary interfaces. Ensures firewalls managing adjacent network connections only permit traffic using the ports and protocols approved in site ATO documents. Generates CMDB inputs. Passes Network Configuration Item (CI) state changes to the Configuration Manager and consults where definitions are ambiguous. Appears in Exercise Manning Documents (EMDs) fulfilling TECHCON roles and participates in exercise work routines, including shift routines. Applies ITIL Service Management principles and processes under direction, including participation in Change Advisory Boards (CAB). Contributes to JCTB knowledge and policy, process and procedures on request. Participates in professional development and provides supporting artefacts on request. Handles Classified Document Registers and classified information in accordance with standing ADF Instructions, including the DSPF and ISM. Protects Commonwealth Intellectual Property and upholds Defence’s international obligations. Maintains personal conduct, productivity, accurate timesheets and compliant with MAAT requirements. Qualifications and Prerequisites Service Framework certification. 5+ years network industry IT experience, relevant military experience or combination; or tertiary degree or vocational qualifications in a related discipline. Unrestricted ability to deploy to Australian Defence Force (ADF) installations in support of constructive training events. Demonstrated ability to communicate effectively with technical peers and frontline IT leadership. Demonstrated ability to conduct themselves in a manner reflective of ADF values. Personal Qualities Understanding of the relationship between responsibilities and JCTB objectives. Rigorous and diligent in technical troubleshooting. Professionalism and teamwork. Ethical conduct and best interests of the Australian Government. Responsible with Defence equipment and resources. Ability to foster effective workplace relationships. Respect for leadership. Proactive and independent in keeping skills up to date and mentoring colleagues. Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Consulting Industries Defense and Space Manufacturing #J-18808-Ljbffr