Customer Service Coordinator
vor 17 Stunden
At Toll, we do more than just logistics – we move the businesses that move the world. Our 16,000 team members solve any logistics, transport, or supply‑chain challenge – big or small. We have been supporting customers for over 130 years, now serving more than 20,000 customers worldwide from 500 sites in 27 markets across 150 countries. Customer Service Coordinator – Laverton North VIC The role on offer – As a Customer Service Coordinator, you will play a critical role in delivering exceptional service and operational excellence for our customers. This position is responsible for managing customer accounts, coordinating orders, and ensuring seamless communication between internal teams and external stakeholders. You will be the first point of contact for customer queries and will help drive process improvements that enhance efficiency and customer satisfaction. Key Responsibilities, but not limited to – Customer Account Management – respond promptly and professionally to all customer enquiries. Order Coordination – process customer orders accurately and on time using systems such as PWMS and RAMCO. Communication – proactively update customers on order status, stock availability, and delivery timelines. Team Collaboration – liaise daily with Customer Service, Warehouse, and Transport teams to ensure timely dispatch. Maintain detailed records of customer interactions, issues, and resolutions. Reporting – prepare and distribute daily, weekly, and monthly reports on order accuracy, delivery performance, and issue resolution. What we are looking for – Experience in a customer service or logistics coordination role. Strong communication, problem‑solving, and stakeholder engagement abilities. Proficiency in Microsoft Office Suite (Excel, Outlook, Word); exposure to PWMS, RAMCO, or similar WMS/ERP systems (training will be provided). Exposure to warehousing or transport logistics environments; understanding of chemical handling and compliance documentation (e.g., SDS, PPE). High attention to detail, ability to manage multiple priorities, and a collaborative, solutions‑focused mindset. If you’re passionate about delivering outstanding customer service and thrive in a fast‑paced logistics environment, and want to be part of a dynamic team that values innovation, safety, and continuous improvement, we want to hear from you. We offer opportunities for growth and development within a global logistics leader. What moves you? At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change – an opportunity to be curious, ask the right questions, and find new ways to solve problems. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to make decisions with impact. Learn and grow with industry‑leading training and empower yourself to take on diverse challenges to move you, our customers, and our world further. At Toll everyone is welcome, including those of all ages, ethnicities, genders and abilities. To find out more about us visit . You must be entitled to work in Australia and be prepared to undertake pre‑employment checks including a criminal history check and medical. #J-18808-Ljbffr
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QLD | Service
vor 19 Stunden
Gold Coast City, Österreich Service & Project Coordinator (Marine) VollzeitQLD | Service & Project Coordinator (Marine) (Full time) The Yacht Sales Co. are seeking a full‑time, permanent Service & Project Coordinator (Marine) to join our friendly, supportive team based at our Gold Coast Sales Centre at The Boat Works in Coomera, Queensland. Location: Gold Coast, Australia Role: Service & Project Coordinator (Marine) What You’ll...
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Logistics / Customer Service Coordinator
vor 17 Stunden
City of Melbourne, Österreich PSA BDP VollzeitLogistics / Customer Service Coordinator As a Logistics / Customer Service Coordinator at PSA BDP, you will play a crucial role in ensuring the efficient and seamless coordination of customer orders and logistics within our busy warehousing and distribution operations. This full‑time position is based in our Altona North facility in Victoria. What you'll...
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Marine Service
vor 19 Stunden
Gold Coast City, Österreich Service & Project Coordinator (Marine) VollzeitA leading marine services company in Queensland is seeking a full-time Service & Project Coordinator (Marine) to manage after-sales and service works across various vessels. The ideal candidate will have strong organizational skills and must hold a valid Australian driver and boat license. Responsibilities include coordinating service works, engaging with...
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Logistics / Customer Service Coordinator
vor 2 Wochen
City of Melbourne, Österreich Xprt Dev VollzeitLogistics / Customer Service Coordinator PSA BDP North Altona, VIC A$65,000-$75,000 p/a Manufacturing, Transport & Logistics → Warehousing, Storage & Distribution On-site Posted 18 hours ago About the role As a Logistics / Customer Service Coordinator at PSA BDP, you will play a crucial role in ensuring the efficient and seamless coordination of customer...
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Logistics Customer Service Coordinator
vor 17 Stunden
City of Melbourne, Österreich Toll Group VollzeitA leading logistics provider is seeking a Customer Service Coordinator in Laverton North, VIC. This role is vital for delivering exceptional service and operational excellence. Responsibilities include managing customer accounts, processing orders, and ensuring effective communication with stakeholders. Candidates should have experience in customer service,...
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Logistics Customer Service Coordinator
vor 17 Stunden
City of Melbourne, Österreich Coca-Cola VollzeitA leading beverage company in Victoria is seeking a Customer Service Coordinator for its Heatherton Distribution Centre. In this full-time role, you will deliver outstanding customer service through multiple channels, resolve delivery issues, and support logistics operations. Ideal candidates should possess logistics experience, strong communication...
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Customer Service Coordinator
Vor 5 Tagen
City of Melbourne, Österreich Toll Group VollzeitAbout Toll Group At Toll, we do more than just logistics – we move the businesses that move the world. Our 16,000 team members help solve any logistics, transport, or supply chain challenge – big or small. We have supported our customers for more than 130 years, and today we serve over 20,000 customers worldwide with 500 sites in 27 markets. We are...
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Customer Service coordinator
vor 2 Wochen
City of Melbourne, Österreich UniLodge VollzeitJoin to apply for the Customer Service Coordinator role at UniLodge We’re on the lookout for a dedicated and customer-oriented individual to join our team as a Customer Service Coordinator (CSC) on a full-time basis. If you thrive in a role that provides variety, where the pace can shift between quiet and busy, and you don’t mind staying active then we...
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Customer Service Coordinator
Vor 5 Tagen
City of Melbourne, Österreich Aboriginal Health Council of Western Australia VollzeitAbout Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
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Service Coordinator: Customer Experience
vor 17 Stunden
City of Melbourne, Österreich FOSS VollzeitA leading provider of innovative business solutions is seeking a dedicated Service Coordinator in Melbourne, Australia. This full-time role involves coordinating customer inquiries, providing support, and working collaboratively with teams to enhance service delivery. Ideal candidates have 2+ years in customer service and strong communication skills. Apply...
