Academic Administration Manager

Who we are At Torrens University Australia, making a difference is in our DNA. As a Certified B Corporation, we belong to a global community of future‑focused companies using business as a force for good. We believe in the transformative power of education to change lives, families, communities – and the world. That's why we're on a mission to increase access to higher education, so learners from all walks of life can chase their dreams. Just like our students, our employees are a diverse group who want to make an impact. When you join us, we give you the freedom to be bold, creative and courageous – with flexible working arrangements that allow you to bring your best. We've built a culture that celebrates community, collaboration and innovation, where people love what they do. About the role The Academic Administration Manager is a senior‑level position that will be responsible for implementing the consistency of quality practices, evaluation, and business enhancements of academic quality administration services across Higher Education and Vocational Educational programs, throughout Torrens Global Education. The Academic Administration Manager will manage a team responsible for course administration, student enrolments, and student records compliance for all VET, TULC and HDR students. This includes accountability for regulatory compliance, data accuracy, reporting requirements, course lifecycle processes (transition, teach‑out, accreditation / renewal), and project delivery functions. Develop and implement improved academic administrative processes in relation to teaching and learning by evaluating existing procedures and liaising closely with the Executive Deans, Associate Deans, and Faculty Leaders, with a focus on VET, TULC and HDR. Provide outstanding faculty‑wide customer service to senior academic leadership staff across all TUA faculties and ensure strong service delivery to students and stakeholders across VET, TULC and HDR cohorts. Collaborate with academic leadership and other staff members to implement project scope, and deliverables as outlined by the Head of Department, ensuring compliance and effective service delivery. Manage a team dedicated to support VET, TULC and HDR academic administration. Manage administrative aspects of academic governance committees, including Faculty Learning and Teaching, Examination, Academic Progression, Curriculum Committee, and Course Advisory, ensuring actions and outcomes are aligned with the Terms of Reference, policy and procedure. Who you are To be successful in this role, you will have: Minimum 3 years' experience in a senior role within the HE or VET sector. Minimum 3 years managerial experience. Experience in managing academic administration functions, including knowledge of VET and HE regulatory requirements. Proven ability to manage projects and deliver measurable process and service improvements. Skilled in mapping, analysing, and optimising workflows using Lean, Six Sigma, or similar methods. Experience supporting automation, system enhancements, and digital solutions. Strong collaboration, problem‑solving, and communication skills. Employment Details This is a Full‑time permanent position. Applications close Friday 9th January. Job reference: R Applications for this role will close on Friday 9th January. We encourage career growth and internal mobility. We support professional development and career advancement for our employees. We are a Circle Back Initiative Employer and commit to respond to every applicant. If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department. #J-18808-Ljbffr