HR Officer

ARC Disability Services Inc. is a community-based organisation with a long history in the Cairns and Far North, supporting children and adults who have a disability, their families and support networks. Role Summary Full Time Permanent 38hrs per Week S.C.H.C.D.S. Industry Award – Level 3 / 4 based on experience Be part a committed and supportive team of professionals Inclusive workplace environment Cairns North & Earlville office location, free parking adjacent workplace Reporting to the HR Manager If you’re an experienced HR professional, or someone looking to grow your HR career, we’re looking for someone with a strong focus on training, development, data management, and Learning Management Systems. This is a hands‑on role where you’ll drive improvements in how we manage workforce capability and learning across the organisation. In this role, you’ll play a key part in shaping how we deliver training and professional development. You’ll focus on optimising systems, managing data, and enhancing structured development pathways that empower staff to grow and succeed. Alongside supporting day‑to‑day HR operations, you will collaborate closely with the HR Manager and lead initiatives to strengthen our training and development framework. At ARC, we do HR differently. We believe in investing in our people—not just stepping in when things go wrong but actively helping employees thrive. Our HR team is focused on building trust, offering guidance, and creating a workplace where support is part of the everyday experience. We also know that HR can sometimes be misunderstood, so we make it a priority to foster a positive, down‑to‑earth environment where you can have a laugh, lean on your team, and leave work each day knowing you’ve made a real difference. This is the HR team you want to be a part of. We’re proud of the company culture we’ve built over the last 50 yrs to make ARC a place that people enjoy coming to work every day – this could be your opportunity to join our dynamic team. What’s on offer? Professional development opportunities Salary sacrificing benefits Flexible working hours Free Employee Assistance Program Access to Fitness Passport Program Be part a committed and supportive team of community driven professionals Remuneration in accordance with the Social, Community Services, Home Care and Disability Services Industry Award (2010) aligned to your experience and qualifications. Opportunity to undertake ethical human resources practices in an organisation that has great culture and invests in its people Is this you? The primary focus of this role is to strengthen our training and development programmes by conducting skills gap analyses, reviewing market trends, and enhancing our established professional development and learning framework. You will lead initiatives such as implementing the Continued Professional Development system within the supervision framework, optimising the Learning Management System, revamping training automations, reviewing current training plans, and creating structured development pathways aligned with NDIS practice standards. This role also requires oversight of compliance and probity requirements, along with a good understanding of risk management within the context of human resource practices. You will also manage key administrative tasks, including coordinating trainers, booking training rooms, and scheduling staff onto rosters for training. Additional assistance to the HR team will include leading end‑to‑end recruitment processes from advertising and shortlisting through to onboarding and induction, along with supporting staff exits and separations. You’ll also assist with general HR administration, updating HR policies and procedures, maintaining accurate employee records, and providing backup across HR functions during busy periods or team absences. Confidence in handling performance management conversations and documentation is essential, with full support from the HR Manager along the way. Previous experience in HR/Recruitment or have transferrable skills in regard to HR practices. Demonstrated understanding of the Award and Fair Work/N.E.S. and Industrial Relations Outstanding communication and strong interpersonal skills, with both internal and external stakeholders Processing of sensitive employee information. Knowledge of various H.R. functions such as the award, recruitment, on boarding, evaluation, training and development. High level of integrity and ability to maintain confidentiality. Working with Children (Blue Card) and Disability Services (Yellow Card) and a Right to Work within Australia Undertake pre‑employment drug and alcohol testing. Current Queensland Drivers Licence Our Hiring Process We value diversity and encourage candidates to be themselves, so simply click ‘APPLY’ with your resume and cover letter introducing yourself. We also like it when applicants come into the office to introduce themselves, and this could certainly be an advantage to you – come and say hi to the HR team at 92 Little Street, Manunda. Applications close 8th December at 10:00am, or sooner if successfully filled, with a view for the position to start in January 2026. #J-18808-Ljbffr