DevOps Lead

Be Part of Our Next Chapter For almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started We’re a global technology company focused on creating dynamic, smart, personalised and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions (for example: If you’ve ordered in-store or in the drive‑thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions). We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia. Coates Group has the values of a family‑owned business and the innovative spirit of a start‑up, both of which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving . Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focussed on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history. We are curious, charismatic, authentic and value the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over‑achievers. Together, as a Crew, we are revolutionising the way the world’s leading brands leverage technology to drive the best customer experiences. The DevOps lead will play a role in architecting and maintaining our infrastructure and ensuring seamless deployment and scalability of our applications. This role will drive the adoption of DevOps practices to ensure success on initiatives, will also lead the team and create a DevOps culture. Role Responsibilities Build tools and processes to allow the team to rapidly get code from development, through testing, into production. Manage and continuously improve our CI system (currently Gitlab) Manage our fleet of 10’s of thousands of Linux media players worldwide and over 50 AWS EC2 instances. Configuration management of both media players and servers. Optimise AWS usage to achieve cost savings. Review and improve our server architecture and end to end infrastructure / services. Continue to improve our containerisation. Manage security and perform regular security reviews. Implement proactive monitoring and alarming of all devices. Create alerting of EC2 instance issues. Create tools and processes to 1) automatically fix issues on media players where possible and 2) integrate alerts into zendesk for the support team to resolve where automation was unable to fix. Own the process for commissioning new media players and servers. Data migrations. Maintain disaster recovery and rollback procedures. Commercial Acumen to drive roadmaps that align with expected commercial parameters of the business. Build a high performing team – train down and upskill team members to continue to grow skills. Role Requirements 6 +years experience in a senior devops role. 3+ years working as part of an agile software development team. 5+ years Linux experience. 1+ years AWS experience. 3+ years automation / continuous integration experience. Experience managing a large fleet of devices using configuration management tools. Proven experience managing a team of software/DevOps/engineering professionals. Experience in leading, coaching, and developing technical teams. Ability to manage team workload, priorities, and project assignments. About Coates We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history. Join a Crew that Cares Be part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity. (Ask us about our Equality + Empowerment Initiatives). The benefits include an annual market competitive bonus program and our “Thrive Program” which includes a suite of flexible work options because we’re strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritise our health and wellbeing (think virtual Yoga or meditation sessions), a Global Wellness paid day off to recharge as well as a “Give Back Day” to allow our Crew an opportunity to make an impact in the community. Be inspired To Be More We skip the red tape and aim to always stay nimble. We’re proud of where we’ve been and are energized by where we’re going. We encourage ideas and perspectives because we know the more we have, the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what we’ve accomplished, but know the best is yet to come. Equal Opportunity Employer Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law). Fraud Alert: Employment Scam Advisory It has come to our attention that unauthorised individuals are impersonating our company and reaching out to job seekers through fraudulent emails, falsely claiming to represent Coates. These emails often request personal information and appear to come from domains that are not affiliated with our organisation, such as coatesgroupcareer.com. We take this matter very seriously. Coates has reported these incidents to law enforcement and is cooperating with the ongoing investigation. We are committed to protecting the integrity of our recruitment process and the privacy of our applicants. Please be advised of the following: Coates does not operate or communicate through any domain resembling “@coatesgroupcareer.com”. We do not contact employment candidates via email to solicit personal or financial information. All applications for employment must be submitted through our official website or directly through our LinkedIn profile: Coates Group. All emails from us will come from our official domain, which is (at)coatesgroup(dot)com or via our Applicant Tracking System (ATS) email address, which is no-reply(at)hire.lever(dot)com. If you receive any suspicious communications purporting to be from Coates, we urge you not to respond, do not click any links, and do not provide any personal information. Your safety and trust are of the utmost importance to us. Thank you for your vigilance. #J-18808-Ljbffr