Claims Services Officer
vor 1 Tag
Our Claims Services teamis expanding Are you seeking full time employment in a company that values all staff equally and consistently works towards building great team culture? Ambrose Construct Group are a nationwide industry leader in insurance building repairs. We pride ourselves on providing unrivalled Customer Satisfaction and Quality Workmanship on each and every repair we conduct. Due to our current expansion, an exciting opportunity has become available in our Sunshine Coast head office for Claims Services Officers to join our team. This is a customer service focused position which involves liaising with the insured to update them on schedules and claim progress via email and phone to ensure customer satisfaction. The role: Manage claims from commencement to completion. Input and regularly update claim information in accordance with internal systems and client systems. Update and communicate with insurance clients in accordance with company standards. Provide and receive detailed, accurate and timely information to and from subcontractors to ensure quality of service to the customer. Always ensure best practice customer service. Complete all reporting in accordance with client service level agreements, ensuring standards of quality and accuracy. Ensure pro‑active customer service is exercised, and the customer is always kept up to date. What you will need: Exceptional customer service. Excellent written and verbal communication skills. Strong computer skills across systems and Microsoft Office Suite. A passion for helping people. High attention to detail. Ability to adhere to guidelines and KPI’s. Self‑motivation with excellent organisational skills. What Ambrose Construct Group can offer: A supportive, safe, and encouraging workplace culture with a passionate team who are proud of their work. A competitive remuneration package based on your experience level. Access to our Employee Assistance Program. Referral program that awards you with $2000 for referring a successful candidate, so you can be rewarded for supporting your team’s growth. Seamless induction, professional development and learning opportunities. Modern office facilities and resources. We are looking for candidates who thrive on delivering excellent customer service and keen to build a future within the service industry. If this sounds like you, we’d love to hear from you Please submit your resume by clicking apply now. Please note only candidates who submit a resume and Cover Letter will be considered. #J-18808-Ljbffr
-
Motor Claims Consultant
vor 1 Tag
Sunshine Coast Regional, Österreich Youi Insurance VollzeitApprox $81K annually | Includes super + incentives Join our dynamic Claims team at our Sippy Downs office, addressing claims related to motor products. This role is central to Youi’s reputation and relationships and is crucial in end-to-end service delivery of claims when our customers need us the most. By being the point of contact for clients and all...
-
Claims Service Consultant I — Remote
vor 3 Wochen
Sunshine Coast Regional, Österreich Allianz Australia VollzeitA leading insurance company is seeking a Claims Service Consultant Level 1 to manage claims and support customer needs. This role requires experience in claims management, excellent communication skills, and the ability to work collaboratively. The ideal candidate will thrive in a supportive team environment and have a passion for ensuring customer...
-
Insurance Claims Support Specialist
vor 1 Tag
Sunshine Coast Regional, Österreich Ambrose Construct Group VollzeitA leading insurance building repair firm in Sunshine Coast is seeking an experienced administration officer or insurance specialist. The role focuses on supporting Supervisors with complex claims, ensuring effective communication with customers, and maintaining job progress. Strong skills in insurance claims management and exceptional customer service are...
-
Claims Car Advisor
Vor 7 Tagen
Sunshine Coast Regional, Österreich Youi Insurance VollzeitJoin to apply for the Claims Car Advisor role at Youi Insurance . As a part of our Claims team, your role is central to Youi’s reputation and relationships. You play a crucial part in end‑to‑end service delivery of motor claims when our customers need us the most. By being the point of contact for clients and all service providers, you'll utilise your...
-
Claims Car Advisor
Vor 3 Tagen
Sunshine Coast Regional, Österreich Youi Insurance VollzeitAs a part of our Claims team, your role is central to Youi’s reputation and relationships. You play a crucial part in end-to-end service delivery of motor claims when our customers need us the most. By being the point of contact for clients and all service providers, you’ll utilise your exceptional problem‑solving and communication skills to ensure...
-
Claims Resolution Specialist
vor 1 Tag
Sunshine Coast Regional, Österreich Ambrose Construct Group VollzeitA leading construction company in Sunshine Coast is expanding its Claims Services team. We are seeking Claims Services Officers who are committed to delivering exceptional customer service in a supportive and engaging workplace. Responsibilities include managing claims, updating clients, and ensuring high-quality service delivery. Ideal candidates will...
-
Claims Car Advisor
Vor 5 Tagen
Sunshine Coast Regional, Österreich Youi Pty Ltd VollzeitApply now Job no: HQCarDecWork type: 38 HOUR WK - ROSTEREDLocation: SUNSHINE COASTCategories: Claims About The Role Full-time and onsite, Monday to Friday at our Sippy Downs office Manage your own portfolio of motor claims Ensure smooth processing of claims, from start to finish Problem solving to reach outcomes that work for both our clients and Youi Be the...
-
Make Safe Officer
vor 1 Tag
Sunshine Coast Regional, Österreich Commerce Building Services VollzeitWe are dedicated to delivering innovative construction solutions and exceptional customer service. From large-scale commercial projects to residential renovations and insurance restoration. We're not just builders; we're in the business of restoring normality to people's lives through building repairs, and we focus on effective outcomes for all involved. The...
-
Technical Trainer – Motor Claims
vor 1 Tag
Sunshine Coast Regional, Österreich Auto & General VollzeitTechnical Trainer As our new Technical Trainer, you will be providing training to & enhancing the competencies of our Motor Claims Consultants whilst improving processes and performance through coaching activities and process refinement. Along with playing an integral part of the onboarding of our new team members, you will provide ongoing technical...
-
Senior Fraud Claims Investigator
vor 3 Wochen
Sunshine Coast Regional, Österreich Auto & General VollzeitThe Senior Fraud Claims investigator will be the subject matter expert based in Claims and Assessing undertaking consultative and claims case investigative work on fraud prevention, detection, and investigation. May also be utilized in terms of expertise across the wider Auto & General business. Position Accountabilities Conducts in-depth investigations of...
