Customer Support Specialist
vor 2 Wochen
Customer Support Specialist - Administration Add expected salary to your profile for insights Join Our Team at White Wolf Constructions White Wolf Constructions, an insurance repair builder prioritising quality and care in everything we do, is seeking a skilled and experienced Customer Support Specialist to join our expanding team based in our Caringbah Office. About Us Founded in 2009 by professionals in carpentry and construction, we are passionate about construction and helping people. We pride ourselves on delivering the highest quality service and workmanship. Partnering with some of Australia’s largest insurance companies, our reputation is built on excellence and continuous improvement. Join WWC to be part of a company dedicated to being the best and bringing out the best in our team. The Opportunity We are seeking a Customer Support Specialist to join our team. In this role, you will be the first point of contact for our customers, providing support across phone, email, and other communication channels. You will manage new claims, the administration inbox, and makesafe/trade requests while maintaining strong customer relationships. You will also provide feedback to management to help improve our customer service operations and contribute to the smooth running of the office. This is an excellent opportunity for a proactive, organised individual who thrives in a fast-paced environment and wants to grow their understanding of the pre-repair and claims workflow. Role: Customer Support Specialist Reporting To: Claims Manager Key Responsibilities Provide exceptional customer service across phone, email, and other channels, maintaining a positive, empathetic, and professional attitude. Create, triage, and manage new claims, makesafe requests, and trade allocations, ensuring timely follow‑up and resolution. Monitor shared inboxes and portals to action enquiries efficiently and maintain accurate records. Support the smooth running of the office, including guest reception, supplies, deliveries, and general administrative duties. Collaborate with internal teams to improve processes and provide insights to management for enhanced customer service operations. Promote and uphold safety and compliance standards. Qualifications and Expectations Strong customer service focus with excellent communication skills. Highly organised and able to manage multiple priorities. Comfortable in a fast‑paced environment and adaptable to change. Interest in learning about claims, trades, and the pre‑repair process. Basic IT literacy; experience with CRM or claims management systems is advantageous. What We Offer Competitive salary based on experience. Modern office, uniform, and a supportive workplace culture. Comprehensive support from the head office team. Advanced IT platforms tailored to our industry. Ongoing professional development and continuous learning opportunities. Empowered workforce with strong leadership support. Apply now to be part of our dynamic team “Pursue Excellence with White Wolf Constructions”. #J-18808-Ljbffr
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Customer Support Specialist
vor 2 Wochen
Council of the City of Sydney, Österreich Hatch Vollzeit2 days ago Be among the first 25 applicants This is a Customer Support Specialist role with HiBob based in Sydney, NSW, AU == HiBob == Role Seniority mid level, junior Job Description More about the Customer Support Specialist role at HiBob Come and be you with us. Being a Bobber is all about being you. We want you to bring all parts of yourself to work,...
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Customer Support Specialist
Vor 7 Tagen
Council of the City of Sydney, Österreich Hatch VollzeitThis is a Customer Support Specialist role with Klaviyo based in Sydney, NSW, AU Klaviyo Role Seniority - junior More About The Customer Support Specialist Role At Klaviyo At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves...
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Customer Support Specialist
vor 3 Wochen
Council of the City of Sydney, Österreich Tesla VollzeitWhat To Expect The Customer Support team are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy by electrifying the owner experience for our rapidly growing customer base. Associate Support specialists are consistently delivering an incredible experience by developing excellent relationships with Tesla...
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Customer Support Specialist
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Council of the City of Sydney, Österreich Hatch VollzeitCustomer Support Specialist role at Hatch (partnering with Klaviyo) About the Role This is a Customer Support Specialist role with Klaviyo based in Sydney, NSW, AU. The mission is to deliver exceptional assistance to our APAC customers with high quality product knowledge and communication skills. Key Responsibilities Develop an in-depth knowledge of the...
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Remote Customer Support Specialist
vor 14 Stunden
Council of the City of Sydney, Österreich Tyro Payments VollzeitA leading payment solutions provider in Australia is seeking a Customer Support Specialist. In this role, you'll champion the voice of customers and collaborate with various teams. The ideal candidate will have experience in Retail or Hospitality, strong communication skills, and a passion for exceptional service. Featuring a flexible work arrangement and...
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Sr. Network Support Specialist
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Council of the City of Sydney, Österreich Amazon VollzeitSr. Network Support Specialist (Customer Support) Job ID: | Amazon Commercial Services Pty Ltd At eero we pride ourselves on providing every customer a world‑class experience. Our mission is to make technology in homes and businesses just work – through fast, reliable, secure connectivity. Fixing connectivity in the home is just the start. We’re...
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Customer Support Specialist
vor 3 Wochen
Council of the City of Sydney, Österreich Clio VollzeitJoin to apply for the Customer Support Specialist role at Clio Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. Summary We...
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Customer Support Specialist @ HiBob
vor 2 Wochen
Council of the City of Sydney, Österreich Hatch VollzeitJoin to apply for the Customer Support Specialist @ HiBob role at Hatch . Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that’s bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we’re waiting...
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Sr. Network Support Specialist
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Council of the City of Sydney, Österreich Amazon VollzeitSr. Network Support Specialist (Customer Support) Job ID: | Amazon Commercial Services Pty Ltd At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work – through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start....
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Customer Support Specialists
vor 3 Wochen
Council of the City of Sydney, Österreich Klaviyo VollzeitOverview Customer Support Specialists (Product Experts) are critical to Klaviyo’s customer success. The role involves delivering exceptional assistance to APAC customers using the Klaviyo platform, diagnosing and resolving issues, and building smarter workflows with AI. Responsibilities Develop an in-depth knowledge of the Klaviyo platform. Provide...
