Apple Endpoint Platform Engineer

Acknowledgement of Country CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation. Role highlights Drive the development and support of Apple device management platforms across CSIRO Flexible working arrangements available + 15.4% super Collaborate with clients and vendors to deliver tailored solutions and enhance user experience About CSIRO As Australia's national science agency, CSIRO is solving the greatest challenges through innovative science and technology. Many of our iconic innovations were once considered impossible until someone, just like you, joined us and took on the challenge. Visit CSIRO.au for more information. The opportunity We’re looking for a skilled Apple Endpoint Platform Engineer to join our Information Management & Technology (IMT) team. In this role, you’ll apply your expertise in Apple technologies to design, implement, and maintain secure and scalable endpoint services that meet both organisational and government requirements. You’ll work in a collaborative agile environment, solving technical challenges, improving service delivery, and supporting users across CSIRO. If you’re passionate about Apple technologies and enjoy working in a dynamic, solutions-focused team, we’d love to hear from you. Your high-level duties will include Design, implement and administer macOS/iOS infrastructure using Jamf Pro and Microsoft Intune to create and configure policies for application and patch deployment, configuration profiles and self-service portals. Configure and manage Apple Automated Device Enrolment, MDM and Volume Purchase Program via Apple Business Manager. Troubleshoot and resolve service interruptions, perform root cause analysis, and drive platform improvements. Provide technical solutions and coordination for exceptions and issues as they arise. Liaise with clients to determine their needs, take personal responsibility for their satisfaction, and correct issues promptly. Role particulars Location : Any AU CSIRO site considered – Flexible/hybrid work arrangements available Salary : AU$103k – AU$113k per annum (pro rata for part-time), plus 15.4% superannuation Tenure : Indefinite, Full-time Reference : As the successful candidate, you will bring Extensive knowledge of macOS/iOS Operating systems with the ability to perform troubleshooting of complex technical problems and deliver service improvement projects. Extensive knowledge of Jamf Pro MDM and DEP/ADE, VPP for application and device configuration. Familiarity with Apple device support and other related services using Apple Business Manager Experienced in scripting languages, including Bash and Python. Good understanding of Active Directory, Microsoft Intune, Kerberos, Storage, Networking and Certificate Authority. Effective written and oral communication skills with proven ability to communicate with staff and clients at all levels, including ability to write and maintain documentation for multiple audiences, including end-user guides and technical documentation. Desirable Relevant industry certifications or training such as Jamf 200 certification Strong understanding of Windows OS and configuration (smb, printing, web services) For full details about this role, and other criteria, please review the Position Description. Not sure if you meet all the criteria? While it is CSIRO policy that the successful candidate must meet all the essential criteria, there are many ways to demonstrate this. Don’t let the list discourage you. If you are unsure about applying, please reach out to the contact person in the Position Description. Life at CSIRO and flexible work arrangements We work flexibly at CSIRO, offering a range of options for how, when and where you work. We can discuss flexible work arrangements with you during the recruitment process. CSIRO also offers a range of leave entitlements, benefits and career development opportunities. To find out more, visit Careers at CSIRO. Inclusion and belonging Solving Australia's greatest challenges takes a diversity of minds and lived experiences. We know diverse teams are more effective and deliver more innovative outcomes. As an equal employment opportunity organization, we are committed to creating diverse and inclusive teams where people feel they belong. We recognize true diversity encompasses all ages, abilities, cultures, faiths, levels of education, genders, sexualities, diversity of thought and much more. We focus on hiring people who share our values of People First, Further Together, Making it Real and Trusted. CSIRO holds Gold Status for the Australian Workplace Equality Index for LGBTQIA+ inclusion, and a Science in Australia Gender Equity Bronze Award. Eligibility Applications for this position are open to Australian Citizens only. The successful candidate will be required to obtain and maintain a security clearance at the Negative Vetting 1 Level. Appointment to this role is subject to provision of a national police check and may be subject to other security/medical/character requirements. Child safety CSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs. View our Child Safe Policy. How To Apply Please apply online and submit a cover letter (maximum 2 pages) and CV that demonstrate your motivation and ability to meet the essential requirements of this role. Applications close 20th November 2025, 11pm AEDT Shortlisting and interviews for this role may take place as applications are received prior to the closing date. Please consider applying as soon as possible. #J-18808-Ljbffr