Rebalance (Club Pilates) - Member Services - Mansfield, Rocklea, Carina, Kedron, Margate

Rebalance (Club Pilates) - Member Services - Mansfield, Rocklea, Carina, Kedron, Margate Viva Leisure—parent company to Rebalance, one ofAustralia’s leading boutique fitness brands—is seekingnew Member Services team members to join our vibrant Brisbanestudios on a casual basis Locations include Mansfield, Rocklea,Carina, Kedron, and Margate. This is an exciting opportunity to deliver exceptional,personalised service and create a positive experience for ourmembers. You’ll play a key role in supporting studio growthby maintaining strong member relationships and helping to attractnew ones. Your day-to day responsibilities will include assisting memberswith general enquiries, conducting club tours for potential newmembers, driving membership sales, and ensuring the clubenvironment is clean, welcoming, and professionally presented atall times. This is a casual opportunity with a flexible workingschedule. REBALANCE BRISBANE STUDIOS At Rebalance, we believe fitness is more than aworkout—it’s a lifestyle built on care, connection,and consistency. Across our Brisbane studios, you’ll findwelcoming spaces, expert instructors, and a shared commitment tohelping members move with confidence and joy. As part of our continued growth, Rebalance studios in Brisbane are set to transition to Club Pilates in 2026 —usheringin a fresh era of boutique fitness with world-classequipment, modern design, and the support of one of theworld’s largest Pilates brands. This exciting transformation means you’ll be part of aninspiring evolution—combining the personal touch of Rebalancewith the global excellence of Club Pilates. Join us in Brisbane and be part of a forward-thinking team thatvalues your talent, creativity, and wellbeing. This is your chanceto make a lasting impact and grow your career with VivaLeisure. SKILLS & QUALIFICATIONS We are looking for someone with: Current First Aid and CPR certification (or willingness to obtain) Knowledge of and a passion for the Fitness Industry Experience in sales and customer service, ideally withinthe fitness or retail sectors KEY RESPONSIBILITIES Providing a professional and welcoming experience for allmembers, visitors, and new joiners, including conducting studiotours and inductions Support membership growth by responding to enquiries, following up on leads, and following Viva’s sales processto maximise conversions Engage with members, assist with general queries Handle administrative duties including phone calls, membersfeedback, system updates, and shift handovers, escalatingissues when necessary Maintain a clean, safe, and well-presented studioenvironment by performing regular cleaning, equipment checks,restocking supplies, reporting hazards and faults, andsupporting operational and administrative tasks YOUR LIFE ATVIVA - PERKS & BENEFITS As an employer of choice, Viva prides itself on supporting youin the best way possible by providing a range of incentives thatmeet the everyday needs of our people. We offer a range of benefitsto our employees such as Flexible Work Arrangements and greatwork-life balance for personal rejuvenation and well-being, PaidParental Leave, Free fitness membership, Central locations withbrand new facilities and ongoing learning and developmentopportunities. With countless career paths under one roof, thepossibilities are endless. Above all, Viva is committed to fostering a diverse andinclusive culture where every background, perspective, gender, andidentity is celebrated. We believe in empowering everyone to bethemselves, knowing that it's when we embrace our differences thatwe perform at our best. We make every opportunity last at Viva and are looking to findmembers of the team to upskill and develop all with the aim to makeViva the best place to work. ABOUT VIVALEISURE At Viva Leisure, our mission is simple: to connect health andwellness to as many people as possible through our awesome,affordable, and accessible facilities. Our vision is to be the number one in the industry — benefitting our members,shareholders, franchisees, communities, and employees alike. As an Australian-owned and ASX-listed company, we offer adiverse range of health and fitness solutions, including big-boxhealth clubs, express gyms, high-intensity group training studios,Pilates, yoga, aquatics, women’s-only facilities, personaltraining, and more. Established in 2004, our key brands includeClub Lime, hiit republic, Plus Fitness, GROUNDUP, and Rebalance.With over 300 facilities across Australia and internationally,including corporate-owned and franchised sites, we’re proudto serve diverse communities. In 2020, Viva Leisure acquired Chain Collective Group to expandour fitness franchise brands both domestically and internationally.Chain Collective now operates as the franchising arm of VivaLeisure, proudly holding Plus Fitness as its flagship franchisedbrand — paving the way for the continued growth and successof multiple fitness concepts across Australia and beyond. In 2024, Viva Leisure acquired a 34% stake in Boutique FitnessStudios (BFS), the master franchisee for leading global brandsincluding Club Pilates, Rumble Boxing, StretchLab, and CycleBar.This partnership marks an exciting new chapter as Viva’sRebalance Pilates & Yoga studios transition to Club Pilates,uniting local expertise with world-class brand standards to delivera premium member experience. That same year, Viva Leisure alsoacquired a 25% equity stake in World Gym Australia, along withthree corporate-owned World Gym locations in Queensland —Stafford, Coomera, and Underwood — further strengthening ourpresence in the premium fitness sector. ACKNOWLEDGEMENT Viva Leisure acknowledges and pays respect to the TraditionalCustodians of Country throughout Australia. We are grateful for theopportunity to operate facilities on these lands and to contributeto the health and well-being of all communities we form partof. As a company dedicated to promoting health and wellness, we arecommitted to fostering an inclusive environment within ourfacilities and workplaces that welcomes, respects and celebratesthe rich cultural heritage of Indigenous peoples. Attachments: - All Brands - Member Services - Position Description - October 2025.pdf Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr