Showroom Sales Consultant – Premium Furniture Store

Showroom Sales Consultant – Premium Furniture Store The Acacia Tree Furniture Brighton, VIC A$60,000-$90,000 p/a On-site Posted 1 day ago Sales Consultant – Full-Time Location: Brighton Showroom Are you passionate about sales and customer service? Do you thrive in a high-performance, customer-centric environment? Join our fast-growing team at The Acacia Tree, where you will play a pivotal role in helping customers find the perfect furniture for their homes. This is a rewarding role within a supportive and thriving environment - an opportunity that is truly rare to find. The Acacia Tree – Brighton VIC Full-time | Tue, Wed, Fri, Sat & Sun | Base Salary (60-90k depending on experience level) + Performance Bonus Join a fast-growing Australian furniture brand and lead the customer experience in our Brighton showroom. The Acacia Tree is a rapidly growing Australian furniture company with showrooms in Melbourne, Brisbane, and the Gold Coast - and plans to expand into Sydney early next year. We specialise in high-quality timber furniture and are known for our thoughtfully curated showrooms and customer-first culture. We’re looking for a self-driven, sales-focused sales consultant to take ownership of the Brighton showroom along with our other full time sales person. This is a hands-on role best suited to someone who thrives on independence, takes initiative, and consistently delivers without needing to be micromanaged. You’ll be the face of our brand in Brighton - ensuring every customer receives an exceptional experience and that the showroom runs to a high standard, day in and day out. What You’ll Be Doing Carry out face-to-face sales in the Brighton showroom, helping customers find the perfect furniture for their home Confidently discuss overall aesthetics and space planning, with a natural interest in interiors and creating beautiful, cohesive spaces Manage a high volume of customer enquiries across in-person, phone, email, and online chat Use Shopify and helpdesk software (Gorgias) to manage quotes, orders, invoicing, and communications Proactively follow up with leads and past customers to drive conversions and repeat business Resolve customer issues or complaints with empathy, accountability, and a solutions-first mindset Showroom Presentation & Operations Ensure the showroom is always clean, beautifully presented, and aligned with brand standards Implement visual merchandising, layout, and signage based on our direction Receive, unbox, and assemble furniture deliveries for display—including larger, heavier pieces Occasionally assist with basic product updates to reflect availability or presentation on the website Work independently while maintaining communication with the management team Collaborate with our remote team in the Philippines and showroom teams in other locations Share ideas, feedback, and improvements to help evolve the customer experience Monitor and report on key showroom metrics (conversion rates, customer feedback, sales data) Use insights to contribute to broader business and sales improvements What Success Looks Like Consistently high sales conversion and customer satisfaction A showroom that’s always immaculate, welcoming, and on-brand Confident, independent day-to-day decision-making with minimal oversight Valuable insights shared that help improve products, systems, or processes What You’ll Need Strong experience in retail or consultative sales, ideally with higher-ticket products Confident, clear communication skills and strong follow-through Be based not too far from Brighton Highly organised and detail-oriented with the ability to manage yourself and your space Experience with Shopify or similar POS/CRM platforms Confidence unboxing, moving, and assembling furniture for showroom display A genuine sense of style and space, with a natural ability to guide customers through design decisions A self-motivated mindset and a strong sense of ownership - this role is best suited to someone who is internally driven and takes pride in doing their best work without external pressure Nice to Have Experience across both in-store and online sales environments Familiarity with Gorgias An interest in personal development and contributing to a high-performance, values-driven team What You’ll Get Competitive base salary + performance-based bonus A supportive, high-performance culture that values autonomy and initiative Product training and development opportunities The opportunity to be a key part of a growing national brand How to Apply Apply now to take ownership of our flagship Brighton showroom and help customers bring their spaces to life. We will contact shortlisted applicants via sms to schedule a very quick video call as the next step. This is simply to introduce yourself and give us a sense of fit before progressing further. Please do not contact us directly regarding this role. Due to the high volume of applicants, only those who follow this process will be considered. Applicants who cannot follow these instructions will unfortunately be excluded from consideration. We will receive many applications so if you think this role is for and you want to stand out from the crowd you can take our online aptitude and personality test here: About The Acacia Tree Furniture Brighton, VIC, Australia #J-18808-Ljbffr