RIW Program Adviser

The Training and Development Team has a fantastic fixed-term opportunity until 30 June 2026 for the role ofRail Industry Worker Program Adviser to join the team. In this role you will provide administrative support and partner with internal and external stakeholders to manage the contractor training panel and Rail Industry Worker (RIW) Program, leveraging your skills in administration, stakeholder management, and learning system support to make valuable contributions to a vital program at Queensland Rail. What You’ll Be Doing Provide high-level administrative support for the RIW Program, RIW System, and external training panel. Set up access for RIW System administrators and RIW mobile application users and provide advice to ensure system consistency across all platforms. Build and manage relationships with external stakeholders and training providers, ensuring effective service delivery and a smooth operational flow. Conduct compliance checks with reporting obligations for Queensland Rail’s external contractor training panel contracts Monitor and support the contractor competency management system, tackling queries and providing guidance to stakeholders Get involved in specialist People, Wellbeing and Sustainability & Training and Development tasks/projects as required. About You: We’re looking for someone who thrives in a dynamic environment and is ready to make an impact. The successful candidate will demonstrate the following: Stakeholder Management:Strong relationship-building skills for effective communication with internal and external stakeholders. Problem-Solving:Ability to identify challenges, analyse causes, and implement solutions. Administration:Exceptional organisational skills and attention to detail in managing multiple priorities. Communication: Excellent written and verbal communication skills, with the ability to influence stakeholders. Strong attention to detailand theability to work autonomously Additional advantage if you have: Previous experience with Rail Industry Worker system or learning management systems is highly desirable. Experience with processing invoices and managing financial transactions using SAP. For further information please read the Position Description*click here* Why Take This Contract? Hybrid work flexibility Starting annual base salary $101,400 plus 12.75% super. Work in a supportive high-performing team that values collaboration and growth Your journey matters. Make it with us. Please note this position will remain open over the Christmas period and will close on8th January . We appreciate your patience during this time. Successful candidates will be contacted the following week after the closing date. Please apply to RIW Program Adviser(10654) via our website by clicking onto the "Apply" buttonby 11:59pm (GMT+10:00 Brisbane)Thursday 8th January 2026. IMPORTANT INFORMATION FOR CURRENT QUEENSLAND RAIL EMPLOYEES: Youmust applyfor vacancies via the internal People Connect solution – Click here for more information External applicants applying for roles within Queensland Rail will be subject to Alcohol and Other Drugs pre-employment testing. The recruitment and selection process for this position might require shortlisted applicants to undertake psychometric assessment, pre-employment health assessment and background checks that might also include criminal history and credit checks. Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad . #J-18808-Ljbffr