Service & Warranty Manager
Vor 3 Tagen
We’re seeking a customer-focused, detail-driven Service & Warranty Manager to lead our Service & Warranty team. Drawing on your trade background and strong customer focus, you will oversee all service and warranty works, ensuring performance, quality, and best-practice standards are consistently maintained. Reporting to the Service & Warranty Team Leader, your responsibilities will include: Oversee daily operations of the Service & Warranty team Lead weekly workflow meetings with scheduler and team leader to track progress and drive job closures Plan and review scheduler workloads to ensure alignment with targets Coach, mentor, and support team members Motivate the team to achieve customer service objectives Coordinate all works required within the service and warranty period Develop and maintain a reliable trades base Continuously review and improve building practices and procedures Ensure compliance with cost-management requirements Foster a positive, customer-focused, team-oriented culture Follow up with suppliers to ensure customer appointments are scheduled Provide support to the Construction Team as needed or directed by the State Building Manager Metricon will offer you: Join a leadership team that genuinely values you and fosters a culture where you truly matter Access ongoing learning, development, and upskilling opportunities to fuel your growth Benefit from dedicated mentoring, clear pathways for career progression, and competitive salary package Enjoy generous housing discounts on our award-winning homes Receive 24/7 support through our LifeWorks confidential program, including coaching for success and guidance through personal or work challenges Unlock exclusive perks with building, supplier, trade, and major retail discounts through our premium rewards platform The successful candidate will have: A trade background in the construction industry is essential Working knowledge of the residential home volume building industry is highly desirable 2+ years experience in a customer service/contact role with exceptional customer service Strong knowledge of standards and tolerances Experience working in a time critical environment Working knowledge of Australian Building Codes and regulations The ability to read and understand plans and contracts is an advantage Highly organised – ability to multi-task and deal with variety of activities. If you feel you can have an impact and contribute to this iconic Australian business, demonstrating how you have the skills and attributes above, please apply with your Cover Letter and Resume now. This role requires a national police check and medical check to be undertaken to the successful applicant. #J-18808-Ljbffr
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Service & Warranty Manager
vor 3 Wochen
Gold Coast City, Österreich at VollzeitLove Where You Work!!!We’re seeking a customer-focused, detail-driven Service & Warranty Manager to lead our Service & Warranty team. Drawing on your trade background and strong customer focus, you will oversee all service and warranty works, ensuring performance, quality, and best-practice standards are consistently maintained. Reporting to the Service &...
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Customer Engagement Campaign Manager- AMP Bank GO
vor 3 Wochen
Council of the City of Sydney, Österreich AMP VollzeitIf you could create the best digital bank in Australia, what would it look like? And how would it make life easier for customers? We're wondering the same thing. We built it. We launched it. Now, we run. We started with an idea: to disrupt the industry with a beautiful, brilliant banking solution designed specifically for small businesses and everyday...
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Council of the City of Sydney, Österreich Amp VollzeitIf you could create the best digital bank in Australia, what would it look like? And how would it make life easier for customers? We're wondering the same thing. We built it. We launched it. Now, we run. We started with an idea: to disrupt the industry with a beautiful, brilliant banking solution designed specifically for small businesses and everyday...
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Snr Service
Vor 5 Tagen
Gold Coast City, Österreich Metricon VollzeitSnr Service & Warranty Site Manager - Metricon Homes Qld. Metricon Homes, Australia’s largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families. Fantastic Opportunity for a customer focused and experienced Senior Service and...
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Snr Service
Vor 3 Tagen
Gold Coast City, Österreich Metricon Homes VollzeitMetricon Homes, Australia’s largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families. Fantastic Opportunity for a customer focussed and experienced Senior Service and Warranty Site Manager to join our Queensland Building team....
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Snr Service
vor 1 Woche
Gold Coast City, Österreich at VollzeitMetricon Homes, Australia’s largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families. Fantastic Opportunity for a customer focused and experienced Senior Service and Warranty Site Manager to join our Queensland Building team....
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Service Administrator
vor 19 Stunden
Gold Coast City, Österreich von Bibra group VollzeitService Administrator / Trainee Warranty Clerk - Automotive von Bibra Auto Group are a multi-franchised Group of dealerships located on the Gold Coast and are now seeking a Service Administrator / Trainee Warranty Clerk to join their servicing team located in Ashmore. As a Service Administrator you will be assisting with answering incoming calls to the...
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Service Administrator
Vor 3 Tagen
Gold Coast City, Österreich Von Bibra Motors VollzeitService Administrator / Trainee Warranty Clerk - Automotive von Bibra Auto Group are a multi-franchised Group of dealerships located on the Gold Coast and is now seeking a Service Administrator / Trainee Warranty Clerk to join their servicing team located in Ashmore. As a Service Administrator you will be assisting with answering incoming calls to the...
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Senior Service
vor 1 Woche
Gold Coast City, Österreich at VollzeitA leading home builder is seeking a Senior Service and Warranty Site Manager in Gold Coast. This role involves ensuring customer satisfaction by promptly responding to inquiries, conducting inspections, and providing guidance on product usage. The ideal candidate will have a trade background in construction, experience in customer service, and relevant...
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Senior Service
Vor 5 Tagen
Gold Coast City, Österreich Metricon VollzeitA leading home builder in Gold Coast is seeking a Senior Service and Warranty Site Manager to join their Queensland team. The ideal candidate will be customer-focused and possess strong construction industry knowledge. Responsibilities include conducting inspections, resolving customer issues, and ensuring proper product usage. Benefits include a salary,...
