Hybrid Customer Analytics Lead: Insights that Drive Growth

A leading hardware and tool retailer is seeking a Customer & Insights Manager to drive customer engagement and retention strategies. In this newly created senior role, you will analyze customer data and develop actionable insights to enhance loyalty programs and campaign effectiveness. The ideal candidate has over 5 years' experience in customer analytics...

A leading analytics firm in Australia seeks a Senior Data Insights Analyst to focus on customer retention and engagement analysis. The role involves leading analytics strategies, transforming data into insights, and engaging stakeholders. Candidates should have strong experience in customer analytics, statistical modeling, and advanced SQL. This position is...

A global technology firm is seeking an Insights Manager to drive data-driven change within the CX landscape. This hybrid role involves managing a team of data scientists and collaborating with various stakeholders to enhance customer experiences for major brands. The ideal candidate has extensive experience in data analytics and management, strong...

Join to apply for the Customer Insights and Analytics Lead role at City of Melbourne About The Role The Customer Insights and Analytics Lead sits within the Customer Experience branch and offers an exciting opportunity to transform data and insights into strategic decision-making that enhances the experiences we deliver to our customers and community....

Customer Insights and Analytics Lead - Vacancy Details Position: Organisation Unit: Location: Closing: Synopsis $118,141 - $132,292 + 12% Super Permanent, full-time position Employee Discounts Program About the role The Customer Insights and Analytics Lead sits within the Customer Experience branch and offers an exciting opportunity to transform data and...

A government transport department is seeking a Manager for Investment Analytics and Insights Operations to lead a team delivering investment modelling and analytics for road and rail assets. The role requires strong leadership, exceptional communication skills, and experience in asset management. This position offers meaningful work and opportunities for...

We’re on the lookout for a customer‑obsessed leader who can turn data into growth. Reporting to the GM of Customer Experience, theCustomer & Insights Manager will be the driving force behind how we understand, engage, and retain our customers across the Total Tools and Hardware group. This newly created senior role connects the dots between data,...

What you’ll be doing: Design and implement customer segmentation, personas, and behavioural models (RFM, CLTV, propensity). Analysis of loyalty program and customer data to surface optimisation opportunities, influencing roadmap, campaign and proposition decisions that drive commercial outcomes. Deliver insights to inform channel mix, product bundling,...

A leading retail organization in Melbourne is seeking an Analytics Lead to define and drive end-to-end analytics solutions that create strategic business value. In this hands-on role, you will translate business challenges into technical solutions, enhancing our supply chain efficiency. Ideal candidates should have a Bachelor’s degree, 5–7 years of...

A leading energy provider in Melbourne is seeking an experienced analytics professional to drive customer insights and analytics strategy. The ideal candidate will have over 5 years of experience, strong skills in customer analytics, and proficiency in SQL and data visualization tools like Tableau. This role offers significant perks including flexible leave...