Customer Service Representative
vor 3 Stunden
Customer Service Representative - Automotive Industry - Brisbane Manages the entire end-to-end order management chain such as quotation, order entry, customer enquiries/requests, order fulfilment, product changes or returns, complaints, invoicing, contract administration. Focal point for customers and collaborates well with internal stakeholders such as sales, supply chain manufacturing plants, logistics, finance etc to address customer needs and improve service quality. Delivering core responsibilities in a professional way and at the same time, adhering to Kennametal’s compliance controls and local business policy standards. Key Job Responsibilities Manage customer quote and order by standard procedures Providing the product availability, lead time, shipping information to external customers in a timely manner. Proactive track open orders and keep close contact with plant planners to ensure on time delivery. Raise and follow through expedite and escalation requests for customer urgent orders. Coordinate with warehouse and logistics staff to arrange on time shipment Ensure customers are proactively notified of changes in order status. Follow-up on outstanding issues, offer feasible solutions and take ownership for customer satisfaction in assigned area. Manage customer complaints in CRM system, arrange product repair, return/exchange Maintain the customer master data correctly Compile data and prepare reports in standard format Filing of documents as per legal requirements Effective communication in local language and English. Support complex project order Contribute to team efforts by achieving individual and team performance goals and operational key performance indicators (KPIs) Preferred Areas of Education, Certifications, and Skills At least fluent in two languages (Local language and English) Basic commercial knowledge including pricing, finance, shipping, and export/import. Basic mechanical technical knowledge is a plus (not compulsory) Min. 3-5 years related working experience. System processing experience is must, better if SAP Capability to handle multiple tasks and responsibilities. Possess a positive attitude and has a customer‑centric mindset. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Customer Service Industry Machinery Manufacturing #J-18808-Ljbffr
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Customer Service Representative
vor 2 Wochen
Council of the City of Sydney, Österreich Service Today VollzeitWe’re excited to be expanding our friendly and supportive team and are looking for a Customer Service Representative to join us at our Revesby office. If you’re a customer service superstar who thrives in a dynamic, people-focused environment, we’d love to hear from you! At Service Today, we’re proud to deliver premium residential Plumbing, Electric,...
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Customer Service Representative
Vor 6 Tagen
City of Brisbane, Österreich Diesel Distributors Australia VollzeitCustomer Service Representative - Automotive Industry - Brisbane Location: Brisbane, QLD Employment type: Full‑time Seniority level: Entry level About Diesel Distributors Australia Diesel Distributors is a supplier of diesel fuel injection components and 4x4 accessories to the specialist trade. We supply the industry's leading brands including Bosch,...
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Customer Service Representative
vor 2 Wochen
City of Brisbane, Österreich Diesel Distributors Australia VollzeitCustomer Service Representative - Automotive Industry - Brisbane Location: Brisbane, QLD Employment type: Full-time Seniority level: Entry level About Diesel Distributors Australia Diesel Distributors is a supplier of diesel fuel injection components and 4x4 accessories to the specialist trade. We supply the industry’s leading brands including Bosch,...
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Customer Service Representative
vor 2 Wochen
Griffith City Council, Österreich Lowes Petroleum Service VollzeitCustomer Service Representative - Griffith At Lowes Petroleum, we're dedicated to building a Thriving Regional Australia. As one of the nation's largest and most trusted regional fuel and lubricant suppliers, we maintain our "country' ethos while expanding our reach across QLD, NSW, VIC & TAS. Our extensive network of bulk fuel and lubricant depots, delivery...
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Customer Service Representative
vor 3 Wochen
City of Brisbane, Österreich Sime Motors Australia VollzeitCustomer Service Representative Company Transport Engineering Solutions Pty Ltd Palfinger, a division of Sime Motors Company has established itself as the world market and technology leader in truck mounted cranes, continually striving to provide customers with unique advantages that reflect in exceptional operational performance and long-term profitability....
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Customer Service Representative
vor 1 Woche
City of Brisbane, Österreich Hyne Timber VollzeitJoin to apply for the Customer Service Representative role at Hyne Timber 1 day ago Be among the first 25 applicants Join to apply for the Customer Service Representative role at Hyne Timber Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Hyne Timber Passionate People & Talent Specialist committed to sourcing...
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Customer Service Representative
vor 4 Wochen
City of Brisbane, Österreich Kirbyhvacr VollzeitJoin a leading global HVAC-R business with a strong local presence! Beijer Ref is a world leader in refrigeration and HVAC wholesaling — offering innovative, sustainable, and customer‑focused solutions across Australia. Our success is built on our people — skilled, engaged, and committed to excellence. We’re looking for a Customer Service...
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Licensing Representative
vor 1 Woche
City of Parramatta Council, Österreich NSW Department of Customer Service VollzeitJoin to apply for the Licensing Representative role at NSW Department of Customer Service Join to apply for the Licensing Representative role at NSW Department of Customer Service NSW Department of Customer Service provided pay range This range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and experience —...
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Customer Service Representative
vor 2 Wochen
City Of Swan, Österreich WesTrac Cat VollzeitCustomer Service Representative role at WesTrac Cat Location: Guildford PDC, WA, AU Reporting to the Sales & Distribution Manager, the Customer Service Representative is accountable for being the customer conduit in the final process of the parts supply chain, acting as the point of contact for all customer parts ordering and collection interactions,...
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Customer Service Representative
vor 3 Stunden
City of Brisbane, Österreich Thrifty VollzeitAbout the Role As a Customer Service Representative , you will be responsible for providing exceptional customer service and sales services to internal and external customers to ensure the continued growth and profitability of Hertz. You will be based at our Brisbane Store and may be required to work at other QLD stores within reasonable travel distance....
