It Support Team Lead
vor 2 Wochen
IT Support Team Lead - VIC page is loaded## IT Support Team Lead - VIC locations : Corp Office - East Melbournetime type : Full timeposted on : Posted 21 Days Agojob requisition id : JR About the Role We’re seeking a highly motivated and experienced IT Support Team Leader - Victoria to lead and support our technical support team within Victoria. You will be responsible for overseeing the delivery of IT support services, maintaining ITSM processes, supporting group IT projects, and ensuring operational excellence across local teams. Reporting to the Deputy Technical Operations Manager, this is a pivotal role in ensuring the smooth running of IT operations, excellent customer support, and continuous improvement across our clinical and business systems. Key Responsibilities Manage the day-to‑day operations of your state‑based IT support team, including performance management and coaching. Provide 1st and 2nd level support for IT issues across clinical and corporate systems. Lead the implementation and adherence to ITSM practices including Incident, Problem, and Change Management. Maintain and configure the Manage Engine Service Desk (MESD) ticketing system. Act as the key escalation point for technical and operational issues. Collaborate with other state‑based leaders to deliver "follow‑the‑sun" support across all IDX sites. Support IT project delivery in collaboration with GTS and RIS / PACS teams. Create and deliver regular team performance reports and service delivery metrics. Train and educate staff on MESD usage, new technologies, and process changes. Participate in an after‑hours on‑call support roster. Drive continuous improvement initiatives across IT operations. About You You’re a strong leader with a hands‑on support background who thrives in fast‑paced environments. You have a passion for service excellence, strong interpersonal skills, and a continuous improvement mindset. Essential Skills and Experience Minimum 5 years’ experience in IT Service Desk / Support roles Strong ITIL / ITSM knowledge and practical experience Experience in radiology workflows and clinical application support (e.g. RIS, PACS) Proven team leadership and performance management experience Excellent stakeholder engagement and communication skills Ability to manage escalations, reporting, and IT governance requirements What We Offer Strong Team Culture: Join a supportive team that values teamwork, community, and inclusivity. Comprehensive Training: Benefit from our state‑of‑the‑art training programme designed to equip you with the skills and knowledge to excel. Expert Team: Learn from an experienced team willing to share their knowledge. Recognition Programs: Enjoy staff recognition programmes and awards. Corporate Benefits: Take advantage of being part of Integral Diagnostics, a leading Australasian radiology provider with reduced or free scans for employees. Fitness Passport: Access over fitness locations nationwide. Employee Benefits: Such as paid parental leave, discounted health insurance, assistance programmes, travel and healthcare for you & your family. Career Development: Explore fantastic opportunities to further your career with IDX Group. Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply. Please submit your resume by selecting "Apply". For further questions, please contact Aaron at or on for further inquiries. #J-18808-Ljbffr
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IT Support Team Lead
vor 4 Wochen
City of Melbourne, Österreich South Coast Radiology VollzeitIT Support Team Lead - VIC page is loaded## IT Support Team Lead - VIClocations: Corp Office - East Melbournetime type: Full timeposted on: Posted 21 Days Agojob requisition id: JR **Be part of one of Australia and New Zealand’s leading diagnostic imaging providers. Take the next step in your IT career with a leadership role that makes a direct impact on...
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IT Support Team Lead – Radiology
vor 2 Wochen
City of Melbourne, Österreich South Coast Radiology VollzeitA leading diagnostic imaging provider in Victoria seeks an experienced IT Support Team Lead. In this role, you will manage IT service delivery, support staff, and drive continuous improvement initiatives. Successful candidates will have a strong background in IT service management, proven leadership abilities, and excellent stakeholder engagement skills....
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IT Support Technician
vor 2 Wochen
Council of the City of Sydney, Österreich Virtual IT Group VollzeitThe primary objective is to provide exceptional customer service, remote & on‑site technical support to our clients as well as building/maintaining strong relationships expected by a trusted advisor. Please note that although the role is advertised as Sydney, individuals from the Wollongong and Shellharbour area are also encouraged to apply. POSITION...
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City of Melbourne, Österreich Podium IT VollzeitThe Offer Podium IT is offering a position for an IT Support Technician. We are an established small to medium sized (SMB) IT Support company with clients across many different industries. Our Commitment As part of the role, Podium IT will be offering you unique exposure to some of the latest technologies. You will also be involved in developing and...
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IT Support Team Lead
vor 2 Wochen
City of Melbourne, Österreich South Coast Radiology VollzeitA leading radiology provider in Victoria is seeking an experienced IT Support Team Lead. You will manage the operations of the IT support team, provide guidance on ITSM practices, and facilitate continuous improvement across services. The ideal candidate will have extensive experience in IT service roles and strong leadership skills. This role offers a...
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IT Support Engineer
vor 3 Wochen
Coffs Harbour City Council, Österreich Virtual IT Group VollzeitThe primary objective is to provide exceptional customer service, remote & on-site technical support to our clients as well as building/maintaining strong relationships expected by a trusted advisor. Please note that although the role is advertised for Sydney as the work location, individuals from Wollongong and the Shellharbour area are encouraged to apply....
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IT Team Leader – Desktop Support
vor 3 Wochen
Council of the City of Sydney, Österreich Mansell Taylor Consulting VollzeitMansell Taylor Consulting – Macquarie Park NSW Are you an experienced IT Team Leader ready to take ownership of a high-performing support team? Join a leading organisation based in Macquarie Park in this fully onsite role, where you’ll lead a team of six Level 2 Desktop and Field Support professionals providing end‑user and on‑site support across...
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Housekeeping Team Leader
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City of Brisbane, Österreich MERCURE IT VollzeitHousekeeping Team Leader Join to apply for the Housekeeping Team Leader role at MERCURE IT . We are seeking an energetic and detail-driven Housekeeping Team Leader to support the daily operations of our housekeeping department and uphold the high standards Accor is known for. As the Housekeeping Team Leader , you will play a key role in ensuring our rooms...
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Onsite Service Desk Ops Lead
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City of Melbourne, Österreich Kinetic IT VollzeitA leading Australian IT services provider in Melbourne is seeking a Service Desk Operations Manager to lead a large IT support team within a Federal Government account. This role involves managing operational activities, enhancing customer service, and driving process improvements while fostering an inclusive and collaborative culture. The ideal candidate...
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Team Leader Occupational Therapist
vor 21 Stunden
City of Melbourne, Österreich Healthcarelink Support VollzeitJob title: Team Leader Occupational Therapist - Clinic-Based / Community - Mornington, VIC Salary: $110K to 120 K + Allowances + CPD Benefits Location: Mornington, VIC Lifestyle change opportunity Balance a truly rewarding career with home and family Relocation support to help with your transition Our Client is an innovative progressive allied health...
