Intake and Welcome Coordinator
vor 10 Stunden
Contract Details 12 month full-time contract commencing in December (potential for extension) Play a key role as the first point of contact for individuals accessing Jewish Care’s aged care services Not for profit salary packaging About the role We’re seeking a warm, organised and client-focused Intake and Welcome Coordinator to join our Community Aged Care team, based at the St Kilda Road office. In this pivotal role, you’ll triage enquiries and referrals (including from My Aged Care), provide tailored information and ensure each person is smoothly connected with the right supports across both government-funded and private services. In your Cover letter, we want to understand what you believe the Intake and Welcome Coordinator role requires. Please let us know in a single page: How would you facilitate a new client journey from first receiving a referral through to intake and their commencement with JCV? And what do you think is the most important part when welcoming a new client to JCV? You’ll be a trusted guide - creating a welcoming, person-centred experience that helps clients feel informed and confident. A current driver’s licence is essential, as the role involves occasional travel to visit clients or their families at home. Skills and Experience Strong client engagement and communication skills Excellent organisation and time management, handling multiple enquiries efficiently Skilled in triaging client needs and identifying appropriate pathways Proficient in client systems (e.g. AlayaCare or similar) and record keeping Understanding of the Australian aged care system, including My Aged Care, Support at Home, CHSP and HCP programs Experience in a client-facing intake, referral or customer support role, ideally within the aged care, health or community services sector Ability to collaborate across teams in a fast-paced environment Click APPLY now to submit your application. Why Jewish Care is the best choice for your career Salary Packaging – as a not‑for‑profit organisation, our staff benefit from some Fringe Benefit Tax exemptions through salary packaging up to $15,900 p.a + up to $2,650 p.a on meal & entertainment. Purchased leave options Employee Assistance Program Reward & Recognition Program Ethos Day – an enriching learning experience that delves into the intricacies of Jewish history and culture Learning and development – opportunities to progress in your career internally About us Jewish Care Victoria is a not-for-profit organisation and is one of the largest providers of aged and community services for the Jewish Community in Victoria and has been servicing the community for over 175 years. Our staff come from all cultural and religious backgrounds, and we provide cultural and spiritual training in the Jewish Ethos. Jewish Care proudly celebrates and warmly welcomes the rich diversity of our community and strives to be inclusive for all, including the LGBTI+ community. Jewish Care acknowledges Aboriginal and Torres Strait Islanders as the Traditional Custodians of the land on which we live and work. Our services and supports are provided on the lands of the Wurundjeri and Boonwurrung people, and we deeply respect and honour their ongoing cultural and spiritual connection to land, waters and community. Jewish Care is committed to protecting clients and staff members from all forms of harm and abuse. We are a child safe organisation. We require all applicants to undergo an extensive screening process during their recruitment process. #J-18808-Ljbffr
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Intake and Welcome Coordinator
vor 1 Woche
City of Melbourne, Österreich Jewish Care Victoria Vollzeit12 month full-time contract commencing in December (potential for extension) Play a key role as the first point of contact for individuals accessing Jewish Care’s aged care services Not for profit salary packaging About the role We’re seeking a warm, organised and client-focused Intake and Welcome Coordinator to join our Community Aged Care team, based...
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Intake and Welcome Coordinator
vor 10 Stunden
City of Melbourne, Österreich JewishCare VIC Vollzeit12 month full-time contract commencing in December (potential for extension) Play a key role as the first point of contact for individuals accessing Jewish Care’s aged care services Not for profit salary packaging About the role We’re seeking a warm, organised and client-focused Intake and Welcome Coordinator to join our Community Aged Care team, based...
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Aged Care Welcome
vor 10 Stunden
City of Melbourne, Österreich JewishCare VIC VollzeitA not-for-profit aged care organization in Melbourne is seeking an Intake and Welcome Coordinator to serve as the key contact for individuals accessing services. The role involves triaging referrals, providing tailored information, and ensuring clients are supported. Applicants must have strong communication skills, excellent organizational abilities, and...
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Aged Care Intake
vor 1 Woche
City of Melbourne, Österreich Jewish Care Victoria VollzeitA leading not-for-profit aged care provider in Victoria is seeking a warm and organised Intake and Welcome Coordinator. This full-time role involves triaging client enquiries, providing tailored information, and ensuring a seamless experience for new clients. Candidates should possess strong communication skills, time management expertise, and familiarity...
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Aged Care Client Intake
vor 10 Stunden
City of Melbourne, Österreich Jewish Care Victoria VollzeitA leading not-for-profit aged care provider in Victoria seeks a dedicated Intake and Welcome Coordinator to enhance client journeys. This role focuses on triaging inquiries, offering tailored support, and ensuring smooth connections with services. Ideal candidates will be strongly organized, possess excellent communication skills, and have experience in...
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Intake and Case Management Coordinator
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Care & Intake Coordinator: Health Services Admin Pro
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Home Care Intake Coordinator
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City of Melbourne, Österreich NSW Health VollzeitClinical Nurse Specialist, Hospital Avoidance Intake/Coordinator - Lismore Join to apply for the Clinical Nurse Specialist, Hospital Avoidance Intake/Coordinator - Lismore role at NSW Health . Employment Type : Temporary Full Time (135 weeks) Position Classification : Clinical Nurse Specialist Grade 2 Remuneration : $116,639.98 – $120,469.88 per annum...
