Customer Service Officer
vor 3 Wochen
Join to apply for the Customer Service Officer role at MUFG Pension & Market Services . A global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose‑built solutions and modern technology platforms that deliver world class outcomes and experiences. A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights. Are you passionate about delivering exceptional service and solving complex problems? Do you thrive in a fast‑paced environment where your initiative and attention to detail make a real impact? If so, we want you on our team What You’ll Be Doing Deliver first‑call resolution by anticipating member needs and taking full ownership of enquiries Act as the first escalation point for challenging or sensitive cases involving members, beneficiaries, and trustees Investigate and resolve issues with professionalism and empathy Meet and exceed KPIs across calls, admin tasks, and written correspondence Collaborate with your team to share ideas, support goals, and contribute to a positive team culture Participate in ongoing training and proactively build your superannuation knowledge Stay informed on industry trends and legislative changes Support the Team Leader with high‑priority requests, projects, and workflow management Identify risks and recommend process improvements to enhance service delivery Ensure all work meets quality standards and complies with regulatory requirements What You Bring Proven experience in customer service, ideally within superannuation or financial services Strong problem‑solving and investigation skills Excellent communication—both written and verbal Ability to manage competing priorities and meet deadlines A proactive mindset with a passion for continuous learning Confidence in handling escalations and sensitive conversations A collaborative spirit and commitment to team success Ability to commit to 4 weeks' full‑time training onsite Why Join Us? Be part of a supportive, high‑performing team Make a real difference in members’ financial wellbeing Gain exposure to complex superannuation processes and stakeholder management Enjoy opportunities for professional growth and development Job Details Seniority level: Not Applicable Employment type: Full‑time Job function: Other Work schedule: rotating roster from 8am‑8pm Monday to Friday. MUFG supports work‑life balance with a hybrid setup: 2‑3 days in office, the rest from home. The role requires a 4‑week full‑time training onsite. #J-18808-Ljbffr
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Principal Tech Services Officer
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City of Parramatta Council, Österreich Customer Data VollzeitDo you want your work to make a difference for NSW Working to protect the states environment and heritage. Ongoing full-time opportunity Office location: Parramatta (or other BCT office in NSW upon availability and negotiation). Hybrid working supported with minimum expectation of 60% of time in office. Salary relative to experience and ranges from $ to $...
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Assistant Service Officer Payroll
vor 1 Woche
City of Parramatta Council, Österreich NSW Department of Customer Service VollzeitJoin to apply for the Assistant Service Officer Payroll role at NSW Department of Customer Service Join to apply for the Assistant Service Officer Payroll role at NSW Department of Customer Service NSW Department of Customer Service provided pay range This range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills...
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Senior Service Officer Payroll
vor 2 Wochen
City of Parramatta Council, Österreich NSW Department of Customer Service VollzeitJoin to apply for the Senior Service Officer Payroll role at NSW Department of Customer Service 1 day ago Be among the first 25 applicants Join to apply for the Senior Service Officer Payroll role at NSW Department of Customer Service NSW Department of Customer Service provided pay range This range is provided by NSW Department of Customer Service. Your...
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Service Officer
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City of Parramatta Council, Österreich NSW Department of Customer Service VollzeitOverview Service Officer (Service Desk) - Talent Pool role at NSW Department of Customer Service. This posting is for Talent Pool applications for future opportunities within the department. Base pay and eligibility Base pay range : A$84,659.00/yr - A$92,701.00/yr TALENT POOL ONLY Clerk Grade: 3/4 Salary Range: $84,659 - $92,701 plus superannuation and leave...
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Network Services
vor 3 Wochen
Council of the City of Sydney, Österreich NSW Department of Customer Service VollzeitNSW Department of Customer Service – Sydney NSW Grade: 7/8Salary range: $113,574- $125,720 + superDuration: 12 monthsLocation: Hybrid, with attendance to Sydney McKell office Tuesdays and Thursdays each week, or other approved offices as per team requirements An exciting ongoing opportunity has arisen for a NetworkServices and Operations Officer to join...
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City of Parramatta Council, Österreich NSW Department of Customer Service VollzeitA government agency in New South Wales is seeking a Senior Service Designer to lead human-centred design projects aimed at enhancing customer experiences. The role includes conducting research, collaborating with stakeholders, and developing strategies to improve services. The ideal candidate should have expertise in service design tools and excellent...
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Customer Service Officer
Vor 7 Tagen
City of Melbourne, Österreich Public Sector People VollzeitOverview Join to apply for the Customer Service Officer role at Public Sector People . Public Sector People are recruiting a Customer Service Officer for a 6-month temporary contract in the northern suburbs. Position: Customer Service Officer Duration: 6 months Part Time: 25 hours per week (over 5 days) Location: Northern Suburbs Rate: $37.35 per hour +...
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Customer Service Officer
vor 3 Wochen
City of Melbourne, Österreich Probe CX VollzeitCustomer Service Officer Join to apply for the Customer Service Officer role at Probe CX. About the role We’re on the lookout for multiple Customer Service Officers to join our Melbourne Contact Centre on a full‑time basis. Every interaction can make a real difference in a person’s life. Day in the life of a Customer Service Officer Deliver exceptional...
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Customer Service Officer
vor 3 Wochen
City of Melbourne, Österreich Cleanaway Waste Management VollzeitJoin to apply for the Customer Service Officer role at Cleanaway Waste Management . About Us We transform waste into resources and renewable energy. As a high‑growth, ASX‑listed organisation with over 10,000 employees, our goal is to be recognized by our customers as the most innovative and sustainable waste management company with industry‑leading HSE...
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Customer Service Officer
Vor 7 Tagen
City of Melbourne, Österreich HousingFirst VollzeitThe organisation HousingFirst is an award-winning independent not-for-profit organisation leading the way in how community housing is designed, financed, built and managed. By developing innovative partnerships and investment opportunities HousingFirst creates beautiful homes for residents who pay rent within their means, minimising financial stress and...
