Employer Relationship Officer

vor 3 Wochen


Council of the City of Sydney, Österreich GROW Inc Vollzeit

Company Description GROW Inc is an Australian FinTech success story founded in 2016, solving major problems in the Superannuation and Managed Funds industries. We are revamping traditional administration platforms with modern, powerful technology, aiming to improve the financial wellbeing of all Australians. With over 1 million users daily, we are ramping up new products and industries, seeking talented, driven people to join us. Employer Relationship Officer Responsibilities Manage the relationship and administration outcomes for a defined portfolio of employers, ensuring services align with the client’s Employer Proposition. Represent the client at seminars, industry events, and onsite Face-to-Face Employer visits to educate clients or resolve complex issues. Handle inbound calls from employers to answer inquiries and resolve issues in cooperation with relevant areas. Support employers with clearing house triage and complete outbound calls as directed by the servicing model. Assist with onboarding/transition of new employers. Provide administrative support to the client’s relationship teams with inquiries, escalations, and reporting. Maintain RG146 Compliance by completing and submitting monthly CPD points. Why you’ll love working at GROW ME Days – 3 additional days of leave per year for wellness Birthday Leave – one extra day off per year on your birthday Employee Share Option Program – share in our success Parental Leave – 10 weeks plus coverage of Superannuation contributions for primary caregivers Community give‑back days – organized by us Learning & Development budget – up to $500 per year for your development Hybrid work arrangement – true hybrid setup Exciting discounts – movie tickets, gift cards, electronics Job Details Seniority level: Entry level Employment type: Full‑time Job function: Finance and Sales Industries: Software Development Marvellous work doesn’t require a cover letter. Just ensure your CV is well‑written and detailed. Even if you don’t meet every requirement, we encourage you to apply if you share our mission. We are a Circle Back Initiative Employer – we commit to respond to every applicant. #J-18808-Ljbffr



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