Administrative Officer

Administrative Officer – Health Clinics Epworth HealthCare is Victoria’s largest not‑for‑profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest evidence‑based medicine to pioneer treatments and services for our patients. At Epworth, we are united in our commitment to fostering a diverse and inclusive workplace—one that is culturally safe and respectful of the enduring cultural and spiritual connections of our people. We value all differences, ensure equitable practices, and empower individuals to lead and learn inclusively in their everyday interactions. Our goal is to create an environment where everyone feels a genuine sense of belonging. Every Patient Matters. Job Description The Administrative Officer role, based at Epworth Freemasons, provides administrative support across a variety of clinics to ensure seamless day‑to‑day operations. The officer works closely with the Clinics & Project Manager (and Team Leader) on tasks such as consult‑room rostering, ordering medical supplies and general stationary, liaising with doctors regarding operational issues, assisting with staff training, updating operational manuals, and participating in key meetings such as GP & Breast Clinic Operational Meetings. The officer also handles sessional consultant related work: filling patient appointment lists in Best Practice and communicating closely with premium sessional users; liaising with the reception team to delegate patient list work according to targets set by the Clinics & Project Manager, providing lunch‑time cover to the Breast Clinic receptionist, and other administrative support tasks. A high standard of written and verbal communication is required. This role works closely with the Team Leader and provides coverage when leave is taken. You must be proactive, anticipate needs before they arise, work independently, and demonstrate outstanding communication skills. A calm demeanour is essential for managing stressful or challenging situations. Experience in hospitals, healthcare or the medical industry is highly desirable but not essential. A strong administrative background and computer skills are a must. This is a casual role (approximately 4 days per week on‑site). Key Responsibilities Lead by example with excellent customer service, time management and proficiency in medical software such as Best Practice and Genie. Build strong relationships with consultants and patients while demonstrating Epworth values. Provide support to staff and the Clinics Project Manager with a can‑do attitude. Essential Qualifications Relevant qualifications or experience in Health or Office Administration and/or Practice Management (desirable). Excellent communication skills in person, written, and telephone. An empathetic, friendly and professional manner. A sense of ownership and accountability regarding work. A drive to be successful and progress. Ability to interact with diverse stakeholders. About Epworth Freemasons Located in East Melbourne, close to public transport and the CBD, Epworth Freemasons provides world‑class health services. As one of Victoria’s leading maternity hospitals, it specialises in women’s and men’s health services including breast and gynaecological surgery, endoscopy, urology, comprehensive cancer care, robotic‑assisted surgery, orthopaedics and ICU care. Recent upgrades have enhanced operating theatres, admissions facilities and patient rooms. Benefits Salary package up to $15,900 pre‑tax annually. Largest educational scholarship program in Australia. Option to purchase up to four additional weeks of leave. Reduced cost of health services for you and your family at Epworth. Legal & Diversity Statements We welcome applicants from all backgrounds, including First Nations peoples, people with disability, mature‑age and young job seekers, members of the LGBTIQA+ community, and individuals from all cultural backgrounds. We are committed to an equitable, inclusive, and barrier‑free recruitment experience for everyone. Applications are reviewed as received. Don’t wait—this role may be filled before the closing date. It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination if required by policy. All successful applicants must satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check. Apply To apply, click the I'm Interested button to attach your CV and cover letter (single file). For more information about the role, refer to the attached position description or contact . #J-18808-Ljbffr