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vor 3 Wochen
Warranty and Service Engineer Are you a technically skilled professional with a passion for quality and customer satisfaction? Join our dynamic Quality team and play a pivotal role in ensuring our commercial lighting products perform flawlessly in the field. As a Warranty and Service Engineer , you will bridge technical expertise and customer service, collaborating with electricians, contractors, suppliers, and internal teams to resolve warranty cases, provide advanced technical support, and drive continuous improvement across our products and processes. What You’ll Do: Collaborate with the Aftersales team to analyse warranty claims, approve replacements, manage returns for fault analysis, and oversee disposition of warranty products. Conduct hands‑on testing, coordinate repairs, and liaise with suppliers to implement corrective actions. Act as the primary technical contact for troubleshooting and service issues, providing guidance via phone, email, or on‑site. Work cross‑functionally with Customer Service, Engineering, Product Management, Sales, and Supply Chain teams to enhance product reliability. Communicate technical solutions clearly and professionally to customers, contractors, and internal stakeholders. What We’re Looking For: 4+ years’ experience in QA, testing, or manufacturing of electrical/electronic products. Diploma or Bachelor’s in Electrical/Electronics Engineering or relevant technical field; trade qualifications considered. Experience in product compliance, quality assurance, or warranty processes. Knowledge of AS/NZS lighting/electrical standards and ISO 9001 Quality Management Systems. Strong analytical, organisational, and interpersonal skills. Why Join Us: Be part of a global, multi‑disciplinary organisation shaping next‑generation LED lighting. Competitive salary, corporate discounts, ongoing training & development. Additional leave, bonus opportunities, and access to health and well‑being programs. If you thrive on technical challenges, problem‑solving, and making a real impact on product quality and customer satisfaction, we want to hear from you Apply now and illuminate your career with us. Please note, no unsolicited contact from agencies or recruiters. #J-18808-Ljbffr
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Warranty & Service Engineer
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Council of the City of Sydney, Österreich Schréder Australia Pty Ltd VollzeitJob Description The Warranty and Service Engineer plays a key role within the Quality team, responsible for managing and resolving warranty cases, providing advanced technical support, and ensuring the highest levels of customer satisfaction for our commercial lighting product range. This role bridges technical expertise and customer service, working closely...
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