Functions & Events Manager

The Albury SS&A Club is a leading hospitality and community venue, proudly serving our members and guests with exceptional service, premium facilities, and a strong commitment to our values. Located in the heart of the Albury CBD, we are entering an exciting stage of growth and transformation. As we continue to elevate our events offering, we are seeking an experienced Functions & Events Manager to lead our functions department and drive outstanding event experiences for our clients and community. The Opportunity Reporting to the General Manager – Operations, this full‑time leadership role is responsible for driving function sales, managing client relationships, and ensuring the successful delivery of high‑quality events. You will take ownership of our functions and events operations—from enquiry and sales conversion through to planning, coordination, execution, and post‑event follow‑up. This role offers the opportunity to shape our event offering and play a key part in showcasing SS&A as a premium destination. Key Responsibilities Sales & Business Development Drive function bookings, sales, and revenue growth Respond to function enquiries efficiently and convert leads into confirmed bookings Promote SS&A’s function spaces to local businesses and community partners Conduct tours of the venue and present tailored function packages Contribute ideas to improve menus, service offerings, and customer experience Event Planning & Delivery Coordinate all details with clients to ensure seamless planning Oversee the execution of functions and events to a high standard Personalise events and ensure service excellence Manage the functions diary and communicate across departments Ensure accurate and timely invoicing Leadership & Team Development Lead, coach, and mentor the Function Supervisor, Team Leaders, and function staff Support training and development to maintain SS&A service standards Promote our COACH values and model exceptional customer service Operations & Venue Management Ensure all function spaces are immaculately presented Report and follow up on maintenance needs Maintain function equipment and resources Record and action customer compliments and complaints appropriately About You You will be an energetic and organised leader with a passion for delivering exceptional events and building strong client relationships. You’ll thrive in a fast‑paced environment and bring a combination of sales ability, operational experience, and team leadership. We’re looking for someone with Proven experience in functions and events management Strong leadership and team‑development skills Excellent communication, presentation, and customer service abilities Certificate IV in Hospitality or Frontline Management (highly regarded) High attention to detail and strong organisational skills Confidence in managing multiple priorities and working under pressure The ability to work independently and collaboratively A proactive, solutions‑focused approach What We Offer Attractive salary in line with skills and experience Staff discounts across all food & beverage outlets Daily tea / coffee allowance Uniform provided Access to our premium staff lounge and wellbeing programs Free Employee Assistance Program (EAP), including Sonder for you and your family Opportunities for ongoing professional development A collaborative and supportive workplace culture Discounted gym membership with World Gym Albury & Wodonga Apply Now If you’re a motivated leader with a passion for delivering exceptional events, we’d love to hear from you. This is your opportunity to make a significant impact in a respected local organisation and help shape SS&A’s growing functions offering. Apply today with your resume and cover letter outlining your experience and suitability for the role.Applications close 21 December 2025 unless filled prior. For further information or a Position Description, please email *******@ssaclub.com.au #J-18808-Ljbffr