Technical support analyst- TechnologyOne

vor 4 Wochen

Council of the City of Sydney, Österreich Quay Appointments Vollzeit

Technical Support Analyst – Contract Role Drummoyne, Sydney Inner West Initial 4-month contract (22 Sept 2025 – 6 Feb 2026) with likely extension (6–9 months) 35 hours per week (Monday–Friday, excluding breaks) About the Role We are seeking an experienced Technical Support Analyst to join our Digital Business Solutions team within Corporate Services & Strategy. This is a hands-on application support role with a strong focus on TechnologyOne ERP and related Council applications. You will play a key role in ensuring application stability, resolving incidents, and supporting integrations while working closely with internal stakeholders, vendors, and the ICT team. Key Responsibilities Provide Level 2–3 support for Council’s ERP and software applications, including troubleshooting, issue resolution, and root cause analysis. Monitor application performance and reliability, implementing proactive measures to minimise downtime. Respond to incidents promptly, escalating and tracking complex issues through to resolution. Support, develop, and troubleshoot RPA and ETL processes . Collaborate with Business Analysts, ICT teams, and external vendors to deliver effective solutions. Deliver end-user training , documentation, and knowledge base articles. Provide reporting and insights on application performance and incidents. About You You will bring: 3+ years’ experience in application production support or a related role. Strong troubleshooting skills across applications and databases. Proficiency in SQL queries for analysis, reporting, and troubleshooting. Familiarity with REST API and JSON integrations. Knowledge of or hands-on experience with RPA / ETL tools. Understanding of IT service management (ITIL) principles. Excellent communication and stakeholder engagement skills. Relevant IT certifications (e.g., ITIL, Microsoft) are highly regarded. Experience in local government operations, policies, and regulations will be highly desirable. #J-18808-Ljbffr

  • ERP Support Analyst — TechnologyOne Specialist

    Vor 7 Tagen

    Council of the City of Sydney, Österreich Hamilton Island Enterprises Vollzeit

    A leading Australian resort operator is seeking an ERP Application Support Analyst to join their Sydney team. This role focuses on supporting and optimizing the TechnologyOne ERP platform, which is crucial for operational efficiency. Candidates should have a Bachelor's degree in IT, strong ERP technical knowledge, and 2+ years of relevant experience. A...

  • Senior Business Analyst

    vor 14 Stunden

    City of Melbourne, Österreich TechnologyOne Vollzeit

    Senior Business Analyst - Curriculum Management Join to apply for the Senior Business Analyst - Curriculum Management role at TechnologyOne Location: Melbourne, Victoria, Australia At TechnologyOne, our mission is simple: to simplify life for our customers and help them thrive in a world that's always evolving. As we continue to expand, we’re excited to...

  • Test Analyst

    vor 2 Wochen

    City of Brisbane, Österreich TechnologyOne Vollzeit

    Test Analyst – TechnologyOne As a Test Analyst at TechnologyOne, you'll be instrumental in ensuring the quality and reliability of our products, with a focus on testing our Payroll system. Your work will help customers trust and confidently use the software every day. By conducting thorough testing, you'll confirm that our solutions meet high enterprise...

  • Test Analyst

    Vor 5 Tagen

    City of Melbourne, Österreich TechnologyOne Vollzeit

    Join to apply for the Test Analyst role at TechnologyOne Get AI-powered advice on this job and more exclusive features. As a Test Analyst at TechnologyOne, you'll play a key role in ensuring the quality and reliability of our products, helping customers achieve confidence in the software they use every day. Through comprehensive testing, you'll verify that...

  • Business Consultant

    Vor 7 Tagen

    Council of the City of Sydney, Österreich TechnologyOne Vollzeit

    Business Consultant - Property & Rating (Transitions) Join to apply for the Business Consultant - Property & Rating (Transitions) role at TechnologyOne TechnologyOne has an exciting opportunity for skilled professionals to join our Property & Rating (P&R) Transitions team within our Consulting division. The P&R Transitions team plays a critical role in...

  • Business Consultant

    Vor 3 Tagen

    Council of the City of Sydney, Österreich Technologyone Vollzeit

    Business Consultant - Property & Rating (Transitions) Join to apply for theBusiness Consultant - Property & Rating (Transitions)role atTechnologyOne TechnologyOne has an exciting opportunity for skilled professionals to join our Property & Rating (P&R) Transitions team within our Consulting division. The P&R Transitions team plays a critical role in helping...

  • TechnologyOne / TechOne / T1 Analyst / Systems Administrator.

    vor 3 Wochen

    North Sydney Council, Österreich T1 Vollzeit

    TechnologyOne / TechOne / T1 Analyst / Systems Administrator. T1 Canberra, Australian Capital Territory, Australia Our national clients are looking for TechnologyOne / TechOne / T1 people in Canberra with all‑round TechOne skills to join their team on a permanent basis to work remotely with everything related to T1. Skills Required A vital addition to the...

  • Test Analyst

    vor 13 Stunden

    City of Melbourne, Österreich Technologyone Vollzeit

    Test Analyst At TechnologyOne, you’ll play a key role in ensuring the quality and reliability of our products, helping customers achieve confidence in the software they use every day. Through comprehensive testing, you’ll verify that our solutions meet enterprise‑grade standards and customer expectations, applying strict quality metrics and working...

  • Mid-Senior Application Support Analyst

    Vor 7 Tagen

    City of Melbourne, Österreich M&T Resources Vollzeit

    A technology staffing firm in Melbourne seeks an Application Support Analyst to provide day-to-day support for enterprise systems, particularly TechnologyOne Ci Anywhere modules. Responsibilities include Level 2/3 support and working closely with stakeholders on incidents and configurations. Candidates should have experience in application support and a...

  • Senior Business Analyst

    vor 1 Woche

    City of Brisbane, Österreich TechnologyOne Vollzeit

    Senior Business Analyst - Curriculum Management We are seeking a Senior Business Analyst to join our new Curriculum team as we focus on and further develop our Education offering. Responsibilities Develop and demonstrate understanding of the Curriculum product, its features and functions, legislative and compliance constraints and regional or industry...