IT Helpdesk Technician
vor 14 Stunden
Secure State is expanding into Victoria, and we’re building a strong, people‑first team to support our growing client base. As a fast‑growing cybersecurity and IT consultancy working with defence, government and critical‑infrastructure organisations across Australia, we’re known for making secure, modern IT accessible through genuine, plain‑English support. We’re looking for an IT Helpdesk Technician to join us in Melbourne — someone who thrives on solving problems, supporting people, and delivering exceptional customer experiences. If you want to be part of a high‑growth phase with real opportunities to shape our presence in Victoria, this is the role for you. What You’ll Do Provide Level 1–2 technical support across Windows, Microsoft 365, networking, security tools and end‑user devices Respond to helpdesk tickets, triage issues and ensure timely, accurate resolutions Assist with user onboarding/offboarding including device setup and system access Troubleshoot hardware, software and connectivity issues with care and precision Escalate complex issues to senior engineers as needed Maintain documentation and contribute to improving internal processes Support project delivery, deployments and upgrades across client environments Build trust with clients through friendly, proactive and solution‑focused communication About You Experience in a helpdesk or IT support role (or relevant qualification such as Cert III/IV, Diploma or equivalent) Solid understanding of Windows OS, Microsoft 365, basic networking and endpoint security Excellent communication skills — you enjoy helping people and explaining technical concepts simply A proactive problem‑solver with strong attention to detail Comfortable working in a dynamic, growing environment A growth mindset — you’re ready to learn, adapt and contribute to a scaling team Baseline or higher security clearance (or ability to obtain one) is highly regarded Why Join Secure State Be part of our Melbourne expansion and help shape our Victorian presence Work with defence, government and innovative businesses Supportive leadership, training and clear career‑development pathways Opportunities to specialise in cybersecurity, cloud and compliance frameworks A culture built on trust, transparency and putting people first #J-18808-Ljbffr
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IT Helpdesk Technician — Melbourne Growth Role
vor 14 Stunden
City of Melbourne, Österreich Secure State VollzeitA cybersecurity and IT consultancy is expanding in Melbourne and is looking for an IT Helpdesk Technician. The role involves providing Level 1–2 technical support, responding to helpdesk tickets, and troubleshooting various issues. Ideal candidates will have experience in helpdesk or IT support, a strong understanding of Windows OS and Microsoft 365, and...
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Senior IT Helpdesk Technician
vor 2 Wochen
City of Melbourne, Österreich at VollzeitAbout the Role Fyfe is a multi-disciplinary consultancy providing engineering, environmental, planning, and surveying services across Australia. We work with clients in Energy & Resources, Infrastructure and Property sectors to deliver commercially pragmatic solutions. Additionally, we help clients advance their Energy transition goals through hydrogen,...
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Senior IT Helpdesk Technician
vor 3 Wochen
City of Melbourne, Österreich Fyfe Pty Ltd VollzeitFyfe is a multi-disciplinary consultancy providing comprehensive engineering, environmental, planning, and surveying services throughout Australia. Fyfe work with a wide range of clients in the Energy & Resources, Infrastructure and Property sectors to provide high quality, commercially pragmatic solutions with a strong focus on client service and delivery....
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IT Helpdesk Support Technician
vor 2 Wochen
City of Melbourne, Österreich ISGroup VollzeitISGroupspecialises in intelligent geospatial solutions through our subsidiaries atLand Surveys, IntelliSpatial, Utility Mapping and Photomapping Services. Ourstrength is our data acquisition and processing for both above and below groundneeds. ISGroup is a forward-thinking company dedicated to innovative solutionsand exceptional client service. About...
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IT Helpdesk Technician
vor 2 Wochen
City of Melbourne, Österreich ISGroup VollzeitA technology solutions provider in Melbourne is seeking an IT Helpdesk Support Technician to provide technical assistance across its entities. You will troubleshoot hardware and software issues, support MS Azure and O365 services, and ensure all support activities are properly logged. The ideal candidate has proven helpdesk experience, strong knowledge of...
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IT Helpdesk Technician
vor 2 Wochen
City of Melbourne, Österreich Secure State VollzeitA fast-growing IT consultancy seeks an IT Helpdesk Technician to support their Melbourne expansion. The role involves providing technical support across various IT systems, assisting users, and troubleshooting issues. Ideal candidates will have a background in IT support, solid knowledge of Windows OS, and strong communication skills. This position offers...
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Senior IT Helpdesk Technician – Hybrid
vor 2 Wochen
City of Melbourne, Österreich at VollzeitA multi-disciplinary consultancy in Melbourne is looking for a Senior IT Helpdesk Technician. The role includes providing technical support to employees, troubleshooting hardware and software issues, and managing IT systems. Ideal candidates have 3+ years of experience, strong problem-solving skills, and tertiary IT qualifications. The role offers a hybrid...
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IT Helpdesk Technician — Support, Learning
Vor 7 Tagen
Wollongong City Council, Österreich Test VollzeitA local government council in Wollongong is seeking an enthusiastic IMT Helpdesk Technician to provide vital IT support. The ideal candidate will have strong communication skills, a passion for technology, and a background in IT support or customer service. This role offers opportunities for professional development and flexible working arrangements. Join us...
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IT Helpdesk Trainee @ IT Company
vor 3 Wochen
City of Melbourne, Österreich Hatch VollzeitHands On IT team of network engineers, system administrators, developers continue growing fast especially in the recent years. Our technicians are highly experienced and qualified with the leading industry vendors such as Cisco, Microsoft, Veeam, Vmware and more. With our strong expertise in enterprise infrastructures and wide partner networks, the solutions...
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IT Helpdesk trainee
vor 3 Wochen
City of Melbourne, Österreich Hatch VollzeitIT Helpdesk trainee role at Hatch This is a IT Helpdesk trainee role with Hands On IT based in Wantirna, VIC, AU. Role Seniority: intern. Employment type: Full-time. Job function: Information Technology. Industry: Internet Marketplace Platforms. Please consider applying even if you don't meet 100% of what's outlined. Key Responsibilities ️ Providing...
