Claims Consultant Settlements

Overview As a Claims Consultant in Settlements, you will be helping our third parties with their repair process. Managing a portfolio of files where third parties have directly claimed with us and presenting total loss settlements to these parties. What experience you’ll bring Empathy and understanding that our third parties are going through a stressful situation. Passion and drive to sell the best claims journey and outcome for our third parties. Good discretion and ability to deliver outcomes confidently. Ability to build and maintain strong relationships internally & external About us At Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need. You may know A&G through our multi-award winning brand Budget Direct and our partnership with leading brands - Qantas, ING and Virgin Money. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance. Our culture of high performance with high integrity underpins our values and the way we interact with our customers, the community and each other. We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer If this sounds like you, apply today. Location This role is based at our North Lakes office - a convenient location close to local retail, restaurants, and other amenities. Extra leave Enjoy additional leave days on us You’ll receive a paid ‘ME’ day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year. Paid parental leave We support our new parents with paid parental leave and other benefits. Workplace giving If you’re passionate about a cause, then we are too – we offer workplace giving and we’ll dollar match your donations to registered charities. Development opportunities We’re championing your development with internal programs and access to a wide range of online courses. Employee discounts You’ll receive discounts on Budget Direct insurance products. Reward and recognition We reward high performance with employee recognition, reward and incentive schemes. Onsite facilities There’s excellent end-of-trip facilities on offer and private spaces for nursing mothers. Get social Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites. If you are seeking a new challenge and would enjoy the opportunity to work in a growing and changing business, click on the APPLY NOW button and submit your application. Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all. *A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes. We are accepting referrals for this position, if you know someone who has the right skills & experience, please encourage them to apply and advise our recruitment team. Unlock job insights Salary match Number of applicants Skills match Your application will include the following questions: Which of the following statements best describes your right to work in Australia? Do you have customer service experience? What\'s your expected annual base salary? How much notice are you required to give your current employer? Insurance & Superannuation 1,001-5,000 employees Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia. We provide insurance products and solutions to safeguard a brighter future for our customers, delivered through our multi award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Virgin Money. Our range of general insurance products protects customer’s most valued possessions on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance. Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia. We provide insurance products and solutions to safeguard a brighter future for our customers, delivered through our multi award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Virgin Money. Our range of general insurance products protects customer’s most valued possessions on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance. To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage. #J-18808-Ljbffr