Workplace Services Support Officer

vor 1 Tag

Council of the City of Sydney, Österreich Transport For NSW Vollzeit

If you’re after impact, there’s no other organisation in Australia that delivers work on this scale. Your expertise in communication, problem-solving, empathy and conflict resolution are highly transferable and in-demand. Help us foster satisfaction and service experiences that transform lives of our community. In this role, you'll : Working as part of a team delivering a Workplace Services experience that is sustainable, compliant, safe, fit for purpose, encourages utilisation, and meets community standards. This role will see you support the delivery of workplace services including (but not limited to) : cleaning, Concierge, lockers, parking, mail distribution, event management, access control and visitor management. You will also resolve day‑to‑day and longer‑term issues, and work to continually improve the workplace experience. You will ensure the smooth execution of tasks such as site inspections, parking audits, hazard risk and health and safety. You will also ensure the day‑to‑day request from customers and stakeholders are met with the upmost customer service. About you You are a Workplace Services professional with a concierge background or experience in Workplace Services across large and complex Commercial and / or Industrial property portfolios. You will ideally have sound knowledge of Concierge and workplace services. You will have exceptional communication skills and have the ability to interact with internal stakeholders, service providers and customers, to provide exceptional customer service. You will drive the customer service within Workplace Services. You will also have high level administration skills as this role will see you managing daily adhoc request, spreadsheets and working with multiple IT systems. You are an inquisitive person with a proactive and can‑do attitude. You are a problems solver and a highly organised and structure person. Who we are Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. Join us Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers. We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options. This role is hybrid-friendly, meaning you can mix in‑person days at your team’s home base location with remote days. Applications close : 11 : 59 pm Tuesday 20th February 2024 People living with disability are supported throughout the recruitment process and at work. Visit Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us. Need some help with your application? Take a look at our application tips video series. #J-18808-Ljbffr

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