Library Technician, Library Experience

Overview At Southern Cross University, we do things differently, and so can you. A career with us goes beyond the typical – it is about heart, connectedness and community, with a game‑changing Southern Cross Model that provides a deeper, focused learning experience and research that is deeply connected to our regions, making a difference on a global scale. This is your chance to help us build something new and meaningful for our students, communities and your career. Your opportunity Join our Library Services team, where we foster learning, teaching and research through exceptional client support and access to world‑class resources. As a Library Technician (Library Experience), you’ll be part of a collaborative, service‑driven team that helps students and staff engage confidently with our physical and digital collections. Responsibilities Providing friendly and professional frontline support to students and staff, both in person and online Applying your technical skills across key service areas, including collection acquisition description and access, document delivery, unit readings, repository management and lending services Supporting the maintenance and promotion of library collections, spaces and equipment to create safe and welcoming learning environments Using library management systems and digital tools to provide efficient access to resources and enhance user experiences What you will bring Experience in providing client services using library management systems and advanced communication technology skills. Excellent attention to detail and accuracy in managing collections, systems and processes. Strong customer service and communication skills, with the ability to engage confidently with diverse users. Proven teamwork, negotiation and problem‑solving skills, and the ability to work effectively with minimal supervision. Proven organisational and time‑management skills, with the ability to adapt to peaks and troughs in workload. Preferred Qualifications A background in library, TAFE or academic environments. Eligibility for Library Technician membership with the Australian Library and Information Association (ALIA). Why Southern Cross University Full‑time, continuing (permanent) position. Located at Lismore, NSW 2480. HEW Level 4. The base salary ranges from $75,500 – $81,079 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is up to $94,862. Perks designed to support wellbeing, growth and work‑life balance. Compensation and Benefits HEW Level 4 placement with a competitive salary and superannuation contribution. A comprehensive benefits package supports your wellbeing and professional development. How to Apply Applications close 11:30pm AEDT, Sunday 23 November 2025.Eligible applicants must have Australian or New Zealand citizenship, Australian permanent residency or current working rights in Australia for the entire duration of the appointment. Employer visa sponsorship is not available for this position.Applicants must apply online and attach a CV and cover letter responding to the selection criteria within the position description. Equal Opportunities Southern Cross University celebrates the rich diversity of our regions and international community. We are committed to creating an inclusive workplace that welcomes and values people of all backgrounds. We encourage applications from people of all genders, ethnicities, ages, languages, sexual orientations, and people with disabilities. We are dedicated to providing reasonable adjustments to our recruitment process to ensure every candidate can fully participate. For any support through the recruitment process reach out to ****@scu.edu.au. #J-18808-Ljbffr