Executive Assistant and Operations Specialist

Executive Assistant and Operations Specialist Cochlear's mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry's best clinical, research and support networks. That's why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life's opportunities. The Opportunity Are you ready to combine world‑class executive support with strategic operational leadership? We are seeking an Executive Assistant & Operations Specialist to provide high‑level support to senior regional executives while driving operational excellence across APAC and Latin America. This unique role blends Executive Assistant responsibilities (40%) with strategic coordination and project management (60%), making it ideal for a professional who thrives in a fast‑paced, matrixed environment and enjoys influencing outcomes across diverse geographies. What You'll Do Executive Support Manage complex calendars across multiple time zones for senior executives. Coordinate international travel, visas, and documentation. Process and reconcile expenses and invoices with precision. Oversee APAC Head Office and ANZ travel bookings and approvals. Organize quarterly APAC Leadership Team meetings and ensure seamless logistics. Commercial Operations Track and report KPIs across sales, marketing, and customer service. Support execution of strategic plans and emerging market initiatives. Consolidate inputs for quarterly and annual reviews. Coordinate commercial projects and strategic workshops. Leverage tools like Salesforce, Asana, and Microsoft Office to streamline workflows. Strategic Secretariat & Special Projects Act as Secretariat for APAC Leadership Team meetings, including minute‑taking and action tracking. Lead special projects such as office relocations and strategic reviews. Prepare executive‑level presentations and briefing materials. Own data management and reporting for regional initiatives. Manage and develop the Team Assistant, APAC. Foster a high‑performance, collaborative culture. What We're Looking For To add value to Cochlear in this role, you’ll be able to demonstrate the following skills and experience: 8+ years’ experience in executive support and commercial operations within a multinational or matrixed environment. 5+ years’ project management experience with cross‑functional delivery. Proven ability to operate at a senior level, supporting C‑suite or regional leaders. Strong business acumen across sales, marketing, and customer service. Advanced proficiency in Microsoft Office Suite, CRM platforms (Salesforce), and project management tools (Asana, Trello). Exceptional organizational, prioritization, and communication skills. Desired Skills and Experience Executive Support, Project Management, Strategic Projects, People Management, Reporting. How we recognise your contribution We want Cochlear to be a place where our people enjoy coming to work. Through our internal programs and employee benefits we aim to create an environment where our people will feel valued and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you. How to apply If you are excited about what you have read and would like to be considered for this role then please submit your resume and a covering letter detailing your suitability for this role. At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you. Seniority level Mid-Senior level Employment type Full‑time Job function Administrative Industries Medical Equipment Manufacturing #J-18808-Ljbffr