Customer Experience Specialist
vor 3 Wochen
Our client is an Australian logistics-tech company committed to improving delivery solutions through innovation and human-first customer service. They are now expanding their Customer Support team and are looking for Customer Experience Specialists who are proactive, articulate, and passionate about helping people. Job Responsibilities Handle customer, retailer, and courier enquiries via Zendesk (chat, email, and phone) Deliver professional, friendly, and helpful support at all times Proactively call potential store and SMB partners to introduce the client's services Escalate recurring issues and suggest improvements to internal workflows Collaborate with team members to continuously improve the customer experience (For senior roles) Assist with high-level operational tasks and data analysis Qualifications 2+ years in customer support, call centres, or account servicing Strong written and verbal English (neutral accent preferred) Comfortable making outbound calls and speaking to clients Experience in Zendesk or similar CRM/ticketing tools Analytical, organised, and self-driven personality Background in eCommerce, logistics, or startup/BPO companies (preferred) Benefits Permanent work-from-home set-up Dayshift (Australian business hours) Full Time HMO Annual leave Christmas Bonus equivalent to 1 month's wage (pro-rata) #J-18808-Ljbffr
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Rural Customer Experience Specialist
Vor 7 Tagen
Newcastle City Council, Österreich Infrabuild VollzeitA leading supplier in the rural industry is seeking a Customer Service Specialist in Newcastle. This full-time role requires someone with experience in sales administration or customer service. You will maintain relationships with customers, handle inquiries, and manage order fulfilment. Strong communication skills and experience in sales-related software...
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Customer Experience Specialist
vor 3 Wochen
Council of the City of Sydney, Österreich people2people VollzeitAbout the Role: Our client, a highly respected global brand in the electronics industry, is seeking a Customer Experience Specialist to join their team. In this exciting role, you’ll play a key part in enhancing the customer experience across chat and call channels. You’ll review transcripts, coach service operators and work closely with internal teams...
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Customer Experience Specialist
vor 2 Wochen
Gold Coast City, Österreich Hometime VollzeitHometime Gold Coast, Queensland, Australia Customer Experience Specialist (12‑Month Maternity Cover) Hometime Gold Coast, Queensland, Australia At Hometime, we bring together a diverse team of experts to make short‑term rentals better for everyone — homeowners, hosts, and guests alike. With a centralised infrastructure that supports all of our local...
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Customer Experience Specialist
vor 3 Wochen
City of Melbourne, Österreich Autoleague VollzeitThe Opportunity Essendon CARCO is changing the game in the preowned vehicle market, and we’re on the hunt for a passionate and driven Customer Experience Specialist to join our fast-paced, customer-focused sales team. This is your chance to sell a wide range of vehicles – from budget friendly runabouts to prestige models – while delivering an...
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Customer Experience Specialist
vor 3 Wochen
City of Melbourne, Österreich Autoleague VollzeitEssendon CARCO Customer Experience Specialist Essendon CARCO is changing the preowned vehicle market and we’re looking for a passionate and driven Customer Experience Specialist to join our fast-paced, customer-focused sales team. This is your chance to sell a wide range of vehicles—from budget-friendly runabouts to prestige models—while delivering an...
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Customer Experience Specialist
vor 3 Wochen
City of Melbourne, Österreich Autoleague VollzeitThe Opportunity Essendon CARCO is changing the game in the preowned vehicle market, and we’re on the hunt for a passionate and driven Customer Experience Specialist to join our fast-paced, customer-focused sales team. This is your chance to sell a wide range of vehicles – from budget friendly runabouts to prestige models – while delivering an...
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Customer Experience Specialist, Mulgrave
Vor 7 Tagen
City of Melbourne, Österreich Tesla VollzeitCustomer Experience Specialist, Mulgrave Join to apply for the Customer Experience Specialist, Mulgrave role at Tesla What To Expect The Tesla Team is committed to delivering an exceptional customer experience throughout the sales and delivery journey. The Customer Experience Specialist is responsible for exciting, educating, and engaging customers both...
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Customer Experience Specialist
Vor 3 Tagen
Council of the City of Sydney, Österreich Coco Republic VollzeitAbout Coco Republic Coco Republic is a premier design destination, known for curating interiors that exude timeless elegance, sophistication, and effortless style. With showrooms across Australia and New Zealand, our brand is synonymous with timeless design, impeccable service, and beautifully crafted furniture. While we are deeply proud of our products, it...
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Customer Experience Specialist
vor 3 Wochen
City of Melbourne, Österreich Percepta LLC VollzeitWelcome! Please sign in or register with us. | My Account Options Job Description - Customer Experience Specialist (048LE) Customer Experience Specialist AU-VIC-Melbourne Join our team as a Customer Experience Specialist (CXS) and immerse yourself in a role where every interaction is an opportunity to exceed expectations and turn challenges into triumphs!...
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Customer Service Specialist
Vor 3 Tagen
Newcastle City Council, Österreich St.George Bank VollzeitJoin to apply for the Customer Service Specialist role at St.George Bank 3 days ago Be among the first 25 applicants What’s the role? As a Customer Service Specialist with St George, you will proactively engage with customers in-person and over the phone to uncover their financial needs, utilising your expert product knowledge to assist them in achieving...