Customer Experience Specialist
Vor 3 Tagen
About Coco Republic Coco Republic is a premier design destination, known for curating interiors that exude timeless elegance, sophistication, and effortless style. With showrooms across Australia and New Zealand, our brand is synonymous with timeless design, impeccable service, and beautifully crafted furniture. While we are deeply proud of our products, it is our people who bring the Coco Republic experience to life - a collective of passionate, creative, and driven individuals who inspire our clients every day. About the Role Are you ready for a dynamic role where every day is a new challenge? We're seeking a customer service specialist to join our team You'll be at the forefront of customer interaction, handling inquiries through various communication channels and resolving them quickly. This role requires you to navigate ERP and CRM systems, collaborating with internal teams. What You’ll Do First call resolution of customer enquiries. Manage inbound and outbound enquiries via various communication channels. Navigate various ERP and CRM systems. Communicate with internal stakeholders to resolve customer enquiries across various departments. Meet and exceed KPI’s and performance targets. Based in Alexandria Head Office 5 days per week Who You Are Demonstrated experience in customer service, administration, retail and hospitality is essential. Professional written and verbal communication skills. Intermediate in Microsoft Office, including Excel and Outlook. Ability to work effectively as part of a team. Strong organisational and time management skills Professional telephone manner. Excellent problem solving skills. Why Join Coco Republic Uncapped commissions + performance incentives Leave on your birthday – because your special day matters Ongoing learning and career development opportunities Generous product discounts for you and your loved ones A warm, collaborative team culture where people and creativity shine Access to our Employee Assistance Program, anytime you need it Paid parental leave and a commitment to work-life balance Apply now to start your Coco Republic journey. Please note, only shortlisted candidates will be contacted. Coco Republic is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. Seniority Level Entry level Employment Type Full-time Job Function Other Industries Retail #J-18808-Ljbffr
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Customer Experience Specialist
vor 3 Wochen
Council of the City of Sydney, Österreich people2people VollzeitAbout the Role: Our client, a highly respected global brand in the electronics industry, is seeking a Customer Experience Specialist to join their team. In this exciting role, you’ll play a key part in enhancing the customer experience across chat and call channels. You’ll review transcripts, coach service operators and work closely with internal teams...
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Automotive Customer Experience
vor 2 Wochen
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Automotive Customer Experience
Vor 7 Tagen
Council of the City of Sydney, Österreich Inchcape VollzeitA global automotive leader is seeking a Customer Experience Specialist to enhance the vehicle sales journey. The role involves providing a personalized customer experience and managing the complete sales process, utilizing Salesforce and collaborating across departments. Strong sales experience and communication skills are essential, along with a passion for...
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Customer Experience Manager
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Customer Experience Specialist
Vor 5 Tagen
Council of the City of Sydney, Österreich Inchcape plc VollzeitSelect how often (in days) to receive an alert: Our Story At Inchcape, we are a global leader in automotive distribution and retail, representing some of the world's most iconic vehicle brands. Our commitment to excellence ensures that we deliver outstanding customer experiences and operational efficiency across our supply chain. About the Role Reporting to...
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Customer Experience Specialist
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Customer Experience Specialist
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Customer Experience Specialist
vor 2 Wochen
Council of the City of Sydney, Österreich Inchcape Motors Finland Oy VollzeitDo you want to develop world‑class skills, build a brilliant career, and thrive within a highly supportive team? Join Inchcape Australia, part of Inchcape's global network. You'll play a key part in growing a global business that's transforming our industry, working with the world's leading automotive brands, and delivering great experiences for our...
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Customer Experience Specialist
vor 2 Wochen
Council of the City of Sydney, Österreich Inchcape plc VollzeitDo you want to develop world‑class skills, build a brilliant career, and thrive within a highly supportive team? Join Inchcape Australia, part of Inchcape’s global network. You’ll play a key part in growing a global business that’s transforming our industry, working with the world’s leading automotive brands, and delivering great experiences for...
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Customer Experience Specialist
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