Head of Funds Administration Australia

vor 3 Wochen

Haymarket, Österreich Citigroup Inc. Vollzeit
Role OverviewThe Head of Funds Administration Australia / New Zealand is a Director-level, senior management position responsible for accomplishing results through the management of the Securities Services Funds Administration teams, driving a variety of fund administration activities in accordance with client and regulatory obligations. The overall objective of this role is to ensure the seamless delivery of activities associated with Fund Administration activities in Australia.The Funds Administration Head will be the main Operations point of escalation for Funds Clients, regulatory, and operational matters, and will partner across all functions, working closely with local business management, as well as functional managers across business and operations to assure proper design and implementation of the Operations model.The position reports locally into the Head of Security Services Operations.ResponsibilitiesThe role has a broad scope, ranging from BAU delivery, key strategic priorities, regulatory challenges and managing internal & external stakeholders, in an extremely complex and evolving business environment.Leadership & Client ExperienceServe as an escalation point for operations team and ensure open communications between operational groups.Develop partnerships with Client Executives, Sales, Product, Technology, Legal and Compliance, Risk, Finance, HR and other key internal stakeholders to assure consistency of the client experience.Partner with Citi Solution Centers to maintain high quality operations service and proactive issue managementDevelop strategies and oversee project plans meeting operational goals.Oversee client onboarding and change management to ensure our processes are aligned with client expectations and system capabilitiesPartner/influence with local, regional, and global teams to determine and implement the strategic approach for Funds. Both local requirements and global functional requirements must be consideredAssure alignment of the Operating model with regional and global functional operating strategy; assure regional and global model adequately services the needs of clients.Process optimization and technology automation to ensure our processes are scalable and to mitigate risks associated with manual processing.People Management & CulturePeople management including hiring, development and retention. Ensure employees are engaged through consistent and transparent communication.Help drive a culture of Ethics & Diversity, Engagement and Managerial Effectiveness across the site.Work to create an inclusive, transparent, and proactive business cultureAdvocate for mobility, diversity, training, compliance, and risk & control initiativesRisk ManagementManage risk self-assessments and periodic risk reviews.Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.Qualifications15+ years of relevant Operations experience in Operations management with Banking and Financial Institutions; Asset Servicing or Investment Operations / Administration preferred.Advanced level of experience in a related role with business, functional, site and people management preferredDemonstrated success dealing with senior management.Proven ability to manage various concurrent activities/ projects in a fast-moving, high-risk environment.Effective project management and negotiation skillsConsistently demonstrated clear and concise written and verbal communication.EducationBachelor’s degree/ University degree or equivalent experience------------------------------------------------------Job Family Group:Operations - Transaction Services ------------------------------------------------------Job Family:Fund Accounting ------------------------------------------------------Time Type:Full time ------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review

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