Aquatics Duty Manager – Casual

Aquatics Duty Manager – Casual Lead operational teams providing enjoyment and safety of the community Customer service and compliance focus Based at Angelo Anestis Aquatic Centre (Bexley) Our team At Bayside Council, we are committed to a positive, flexible and supportive workplace culture, where our people and customers feel respected and valued. We are proud to serve our community through operating with transparency, integrity and in the best interests of the Bayside community to deliver exceptional service. The City Life Directorate delivers personalised and public services to enhance community life, including family, children, aged, leisure and cultural services. About the role Reporting to the Aquatic Operations Coordinator, this role is responsible for the foresight of the daily operations of Bayside’s Aquatic Centres including daily operational tasks, supervision of Lifeguards, water quality testing, facility maintenance, customer service and work health and safety obligations. If you are looking to progress your career, work on an exciting new project and make a real difference in your community, this is the job for you You can also expect to: Provide supervision of Lifeguards, and other staff as needed, and promote high team performance. This includes directing and managing the daily work activities, compliance with relevant procedures, scheduling rotation and breaks, assisting with and the maintenance of Lifeguard training, and responding to any escalated issues. Implement operational systems and procedures and allocate resources to ensure all venue operational requirements are met and maintain high standards of service delivery, venue presentation, safety and security. Ensure patrons are supervised in the safe use of the facilities and promptly identify and action potential issues which may cause injury or illness to staff or patrons. Ensure daily booking and operational schedules are implemented to ensure customer needs are met. Support all work areas as required including the functions of Customer Service, Retail, Kiosk services, Gym and Fitness services and Aquatic Programs. Ensure prompt resolution of customer complaints and review feedback to continually improve processes and service. Ensure that all supplies and assets are stored securely and properly accounted for. Carry out and lead emergency response activities and plans in line with the Centre's Emergency Management response plans including carrying out duties as facility Chief Warden. Ensure the building, aquatic plant and water quality is maintained in line with operational and water quality management plans to maintain compliance with relevant legislative requirements. This includes performing routine pool water testing and maintenance including backwashing and chemical dosing. Ensure Child Safe Practices and procedures are implemented and complied with to mitigate risks. Maintain accurate and complete records to meet legislative and regulatory requirements and to provide operational advice. About you We are looking for a someone who has: Demonstrated experience in public swimming pool operation and supervision. Current Senior First Aid and CPR Certificate Current Pool Lifeguard Qualifications recognised in NSW (preferably RLS) Current Aquatic Technical Operations Certificate. Current Working with Children Check (NSW) Current Driver's Licence Class C, or willingness to obtain. Demonstrated experience of plant room management and pool operations. Hours of work between 5am to 9:30pm Monday to Sunday. However, commencing and finishing times will be flexible and depend on operational needs. Our benefits and culture As an organisation, we pride ourselves in offering a flexible working environment centred on delivering great outcomes for our customers, whether internal or external. The City Life team have a strong culture of collaboration and delivering exciting new initiatives. Apply now Before submitting your application, please take the time to read the Position Description by clicking the paperclip button located in the top right section of this page. Please use MS Edge or Google Chrome when submitting your application. If you have any technical issues with your application, please contact Deadline: Friday 5 December, 2025 Salary: $39.62 - $44.37 per hour, plus 25% casual loading, plus 12% superannuation Applicants may be required to satisfactorily undertake a Criminal History Check, Medical and/or Working with Children check in accordance with the position. Bayside Council is proud to be both an Equal Opportunity Employer and a Child-Safe Organisation. We are committed to fostering a diverse, inclusive, and safe workplace where all individuals regardless of background, experience, or identity, feel valued and respected. We also recognise the rights of children and young people to feel safe when accessing Council services, and we strive to maintain an environment that promotes their safety and wellbeing. All hiring decisions are based solely on individual merit and alignment with requirements of the role. Applicants can request a reasonable adjustment at any stage during the recruitment process by getting in touch with our Talent Acquisition team to discuss their needs in confidence. #J-18808-Ljbffr