Administrative Assistant | First Point of Contact
Vor 2 Tagen
Administrative Assistant | First Point of Contact Terrace Strata Management Pty Ltd – Cambridge TAS Join a values-driven, forward-thinking strata management company, starting off part time with a view to full time as you progress. Terrace Strata Management is growing, and we are looking for a capable, warm and highly organised Administrative Assistant to become the first point of contact for our clients, contractors and community. This is a pivotal role in our business. You will be the person who holds the front line supporting our managers, helping our clients feel heard, and ensuring the smooth day‑to‑day running of the office. If you love problem-solving, enjoy variety, and take genuine pride in well‑run systems, we’d love to hear from you. About the Role In this role, you will: Be the first point of contact for owners, committees, contractors and prospective clients Manage the Terrace inbox—triaging emails, monitoring workflows and ensuring timely responses Process accounts payable and receivable, including entering invoices and preparing payments Maintain and update our strata management software system, ensuring data accuracy and smooth operation Provide administrative support to the management team, including document preparation, meeting coordination and record keeping Assist with compliance, insurance and contractor coordination Support new clients during onboarding and help maintain excellent client communication Contribute to continual process improvement, systems refinement and problem solving Help ensure a friendly, professional and welcoming experience for everyone who interacts with Terrace No two days are ever the same. This is a dynamic role suited to someone who enjoys variety and takes pride in supporting a high‑performing team. About You You will thrive in this role if you are: Exceptionally organised with strong attention to detail A clear and confident communicator, both verbally and in writing Tech‑savvy, with confidence in learning new software and managing digital systems Calm under pressure and able to prioritise competing demands Reliable, proactive and able to work both independently and within a team Someone who takes initiative and enjoys improving processes Professional, friendly and committed to exceptional customer service Experience in strata, property, legal or insurance administration is beneficial but not essential. What matters most is your attitude, work ethic and willingness to learn. Why Join Terrace? Thrive in a workplace culture that values ethics, trust and respect. At Terrace, we foster an environment where people feel supported, heard and empowered to do their best work. Our team operates with strong communication, collaborative problem‑solving and forward‑thinking systems that make our work smoother and more rewarding. We bring these same values to strata, creating a simple, transparent and well‑planned experience for our clients. How to Apply Please email your resume and a brief letter outlining why you believe you’re a great fit for this role. We look forward to welcoming our next team member. Be careful – Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr
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