General Manager

Description 6 Month Maternity Contract : January - July GIANTS Netball Suncorp Super Netball began a new chapter in Australian Netball history in , and with it the introduction of GIANTS Netball. Owned and operated by Netball NSW, in a strategic alliance with GWS GIANTS AFL, GIANTS Netball was formed based on providing more opportunities for the , registered Members in NSW, including : to represent their State and club at Netball’s highest domestic level; and provide opportunities for fans and members to watch the world’s best netballers live in action. Purpose of the Position The purpose of this position is to grow the GIANTS Netball fan base through managing, planning and executing the delivery of GIANTS Netball events as well as developing and executing a community and fan engagement strategy. Additionally, the role be required to assist the business in executing Netball NSW events where required. The purpose of this position is to increase the number of GIANTS Netball members and grow ticket sales to game days through engaging with the netball community and growing our fan base. The role will be responsible for the development of membership retention and acquisition strategies, providing quality customer service and annual member program, while growing and maintaining the GIANTS Netball database. Key Responsibilities Community & Fan Engagement In conjunction with the Executive General Manager - GIANTS Netball and the GIANTS Netball Consumer Business Manager develop a community & fan engagement strategy with a focus on growing the number of members and fans of the team. Lead and manage the development of fan engagement activities, in conjunction with the GIANTS Netball Consumer Business Manager, Community & Fan Engagement Coordinator, Commercial and Marketing team, and GIANTS Events Coordinator for all GIANTS Netball home games. Lead and manage the GIANTS Netball activations plan, in conjunction with the GIANTS Netball Consumer Business Manager & Fan Engagement Coordinator at Netball NSW Associations across the state, including GIANTS Netball player appearances. Events Responsibility for the delivery of high-quality events and the game day experience for Netball NSW and ensuring that planning, logistics, documentation and execution of all activities is undertaken at a best practice level. In conjunction with line manager, adhere to budgets set that pertain to the position including all event budgets. Assist with the delivery of all scheduled pre-season games, home games and finals of the Suncorp Super Netball League as per the Operational Policies and Procedures. Attend meetings with Suncorp Super Netball Operations staff as requested, developing strong relationships to ensure positive outcomes for GIANTS Netball and Netball NSW. Produce and implement detailed event plans for Netball NSW events as required. Manage match day requirements for all visiting teams participating in the Suncorp Super Netball League. Liaise with Commercial and Marketing departments to ensure all marketing, promotion, sponsor requirements are met for all GIANTS Netball events / activities. Liaise with GIANTS team officials and work collaboratively with the Team Operations Manager to ensure key team operational objectives are met for home games. Assist with the delivery of Netball Australia sanctioned events as required by Netball NSW. Delivery of Netball NSW events such as State Dinner, or others as reasonably required. Review all event processes, procedures and existing plans. Leadership Motivate, manage, mentor and guide all direct reports to develop and grow. Working alongside the Executive General Manager- GIANTS Netball, lead the creation of a culture of continuous improvement, organization effectiveness and excellence through the delivery of new initiatives to enhance and promote team and Club culture. Create and maintain relationships with key stakeholders, including GIANTS Netball High-Performance Staff, GIANTS Head Coach & Players, and Netball NSW Shared Services at all levels to influence and drive growth outcomes General Prepare other written reports as required. Attend as requested, sub-committee, Board meetings and Council Meetings Manage and provide leadership to staff reporting to the position. Develop and maintain strong relationships with key personnel throughout the State. Abide by, promote and actively enforce Netball NSW policies. Actively participate and be part of the Netball NSW Team, where applicable. Any other duties as requested by the Chief Executive Officer or Executive General Manager - GIANTS Netball. Selection Criteria Qualifications & Experience Minimum five years’ experience in events ideally in a sporting environment Relevant tertiary qualifications e.g. events / sports management / business administration (desirable). Experience in the sport / not-for-profit industry (desirable). Current driver’s license and own vehicle. Knowledge & Skills Thorough understanding of the sporting culture and not for profit organisations. A high level of computer expertise covering word processing, presentation software, database skills and Microsoft Office. Excellent phone manner and written skills. Strong analytical and business negotiation skills. Clear, professional and excellent oral and written communication skills. Competence with the Microsoft Office suite of products Demonstrated creative ability. Ability to adhere to strict deadlines. Demonstrated experience in administration management. High level interpersonal and cross-cultural communication skills. Ability to set priorities, plan work programs, meets deadlines and manages time effectively. Experience in working independently and as an integral part of a team. Personal Attributes Leadership Interpersonal / relationship skills Problem solving Customer focus Work Health and Safety Professional and proactive attitude. Passionate and prepared to go above and beyond. Commitment to Netball NSW Values. Prepared to travel, as required, and acknowledge that flexible work hours may be required on various occasions. Key Performance Indicators Key performance indicators will be determined and agreed annually with the Executive General Manager GIANTS Netball. Our Vision Netball is NSW’s leading sport of choice and opportunity Our Purpose Lead and support our Netball community to grow and thrive Our Values & Behaviours WELCOMING : We are an inclusive community for everyone. ONE TEAM : We respect and value each other. BEST ALWAYS : We aspire to excellence. INTEGRITY : We play fair and take ownership of our actions. FUN : We love what we do. Working With Children Check (WWCC) In accordance with Child Protection legislation candidates will be required to provide a Working With Children Check (WWCC) clearance number for verification by Netball NSW prior to employment. Selection of the successful candidate will be based upon the results of child protection screening and relevant reference checks. Child Safe Organisation Please note : Netball NSW is committed to protecting Children from harm. We require all applicants that will work with children to undergo an extensive screening process prior to appointment. All candidates must have a valid Working with Children Check. Equal Employment Opportunity Netball NSW is committed to providing equal employment opportunities. We encourage applications from people from diverse backgrounds including but not limited to, Aboriginal and Torres Strait Islander people; people from culturally diverse backgrounds; young people; older workers; people with disabilities; the LGBTQIA+ community; and other under-represented groups. Why Work For Us? NNSW strives to offer a range of benefits to support a healthy work environment and a sustainable work-life balance, no matter your role and stage in life. Additional leave day for your Birthday; Free parking for those that have to drive to work or m walk to Sydney Olympic Park Train Station; NNSW funded membership with the Connected Membership exclusively for Sydney Olympic Park employees, residents and students providing everyday discounts and exclusive offers including free admission offers and discounted tickets for events at Sydney Olympic Park. Free and discounted tickets to NSW Swifts and GIANTS Netball home games; Pawsivity - bring your four-legged friend to work so you can enjoy their happy presence while you work; Wellness programs including : our Employment Assistance Program (EAP); NNSW lunchtime league social sports teams in volleyball, netball, soccer and touch footy. Essential Requirements Working with Children / Working with Vulnerable People Check Drivers Licence Desirable Criteria Sports Management / Business Degree Sports Marketing / PR / Communications Degree #J-18808-Ljbffr