Product Designer

Job Description A LITTLE ABOUT US When it comes to food experience, me&u helps you always feel like a local. The company’s vision is to bring that feeling to everyone, anywhere - so no matter what neighbourhood you live in or visit, you’ll always know the perfect place to go and exactly what to order. me&u is used by 6000+ bars, pubs, and restaurants to create memorable guest experiences and grow their brands. With 200 staff in five countries, and headquartered in Melbourne, Australia, me&u is the consolidation of two leading hospitality technology companies: Mr Yum and me&u, who merged in November 2023. About The Role Our preference is for this role to be based in either Melbourne or Sydney - but we are open to Australian remote for the right candidate. This is a 12-month maximum term contract position with the opportunity to convert to permanent. Join us and have a positive impact on the hospitality industry by designing frictionless and engaging experiences for venues, staff and guests. You'll work collaboratively with Product Managers, Engineers and other Product Designers, infusing your user-centred thinking to support all areas of the business. The perfect candidate for this role has a strong design eye, a willingness to learn, and a drive to create simple, effective solutions. You’ll grow into owning product areas, build confidence in your designs, and work iteratively - while always considering the larger picture of how your work impacts hospitality experiences. We believe in hiring bold, smart people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t match exactly with the points outlined here, we still encourage you to apply. What You’ll Do Contribute to the end-to-end design of features that help venues run more secure and flexible ordering and payment experiences. Work with your team to investigate user problems and design clear, interactive solutions. Create, collaborate, and iterate on flows, prototypes, and polished UI designs. Balance business needs, technical constraints, and user experience to find the best outcomes. Contribute to user research and usability testing to validate and refine ideas. Pair with engineers to bring your designs to life and ship high-quality solutions. Share your work early and often, welcoming feedback to help make fast, unified decisions. What You’ll Need A strong eye for UI design - creativity, taste, and attention to detail. Familiarity with design systems, interaction design, and information architecture, with a desire to deepen your skills. Ability to clearly communicate design ideas and take on feedback. Comfortable working in a fast-moving environment and knowing when “just enough” design detail is enough. Experience using Figma, with interest in learning new tools. Demonstrated eagerness to use AI to enhance workflows and product outcomes. A growth mindset - adaptable, resilient, and excited to learn quickly in a supportive team. Nice to Have Experience working on B2B SaaS products or enterprise apps. Interest in UX writing and the ability to craft helpful, concise copy. Awareness of accessibility and localisation in design. Curiosity about hospitality - you notice how guest and staff experiences could be improved and want to learn how venues operate. Experience (or eagerness to gain experience) in a high-growth scale-up environment, with an entrepreneurial spirit and ownership mindset. WHY ME&U Work with impact and purpose. We’re helping the hospitality and entertainment industries to thrive and me&u is at the forefront of this. Expect collaboration and interesting problems to solve. Work with great people. Work alongside a supportive, diverse and inclusive team. You’ll have the trust, freedom and support to experiment and not be afraid of failure but to learn from it...and have fun together along the way. Work that challenges you. We’re growing quickly, and you will too. You’ll have numerous opportunities to embrace discomfort, grow and learn as me&u expands and scales globally. Work that works for you. We’re a flexible, remote-friendly place with inclusive leave options and day-to-day work times to suit your routine. We prioritise our team’s mental health & overall wellbeing, with access to mental health days and support programs. Diversity and Inclusion Commitment We’re committed to growing and empowering an inclusive me&u community. That’s why we actively encourage applications from candidates from all backgrounds, experiences, and perspectives. If you require accessibility assistance at any stage of the process, please let us know. #J-18808-Ljbffr