ERP Product Lead

Vor 2 Tagen


City of Melbourne, Österreich Maroondah City Council Vollzeit

ERP Product Lead Ongoing Full Time Salary : $115,377 pa + super + 19 day monthLocation : Ringwood / Hybrid Work from Home Work with us and make a difference. We are making a difference in local government. We strive for excellence through working together and consistently finding better ways to create and deliver quality services to our community. Maroondah City Council is seeking a talented and passionate ERP Product Lead to join the Cyber and Technology Team. Reporting to the Business Systems Modernisation Manager, the ERP Product Lead will closely work with the ERP Project team and various Service Areas within Council to understand business needs and optimise/configure the ERP system accordingly. Key Responsibilities Documenting ERP Requests: Gather and document ERP requests from business users to ensure clarity and accuracy. Troubleshoot and resolve incidents related to the ERP, including liaising with TechnologyOne consulting experts. Lead and oversee system upgrades and enhancements, including facilitating User Acceptance Testing. Creating comprehensive scope documents that outline project requirements and objectives. Perform system enhancements based on gathered requirements to improve functionality and performance. Develop custom programs, scripts, and ERP configurations to meet business needs. Generate and distribute reports, data visualisations, and dashboards tailored for diverse audiences. Collaborate with external ERP vendor/experts to build an internal knowledge base and expertise. Troubleshoot and optimise system performance to ensure efficient operations. Required Qualifications Bachelor’s degree in information technology, business administration, or a related field. Demonstrated experience performing business analysis tasks such as process mapping, requirements gathering, report writing and process improvement. At least 5 years of solid ERP technical support experience as a specialist, ideally with TechnologyOne’s CiAnywhere platform. Proficiency creating and publishing reports, data visualisations, and dashboards for technical and non-technical audiences. Strong verbal and written communication skills with the ability to communicate complex concepts and solution options in simple terms to stakeholders and decision makers. As part of our selection process, you may be required to have pre-employment checks (CrimCheck and Working with Children Clearance). Applications must be submitted online: For further information please call Maryam Shamekhi, Business Systems Modernisation Manager on 4***. #J-18808-Ljbffr


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    Vor 2 Tagen


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