Concierge Facilities Coordinator

Job Title Concierge / Facilities Coordinator Job Description Summary Join Cushman & Wakefield as a Workplace Operations Coordinator where you’ll play a key role in delivering seamless facilities and front-of-house services. You’ll support daily operations manage vendor performance coordinate meetings and events and ensure a welcoming experience for guests and employees. With a focus on continuous improvement you’ll help drive efficiencies maintain SOPs and contribute to a safe inclusive and high-performing workplace. Job Description Key Responsibilities Facilities & Workplace Operations Support daily operations in line with Cushman & Wakefield and client policies Assist in supervising maintenance programs and vendor performance Liaise with building management for faults out-of-hours events and service coordination Conduct regular audits of meeting rooms and report issues for resolution Analyse operational data to identify trends and drive efficiencies Maintain and update SOPs to ensure seamless service delivery Assist Facilities Manager with budgeting reporting contracts and purchase orders Identify opportunities for facility improvements and cost reduction Front Desk & Visitor Management Deliver a professional and welcoming experience for all guests and employees Manage visitor sign‑in access pass issuance and security protocols Coordinate meeting room bookings catering and event logistics Liaise with internal stakeholders and external vendors for smooth event delivery Access Locker & Storage Management Manage visitor / contractor access pass issuance and returns Oversee locker allocations and quarterly audits Coordinate team storage requests and maintain key inventory Meeting Room & Event Coordination Confirm bookings and requirements 48 hours in advance Organise catering and process related invoices Manage room setup and pack‑down for meetings and events Continuous Improvement & Support Proactively review systems and processes to enhance the workplace experience Provide relief support during leave or peak periods Perform other duties as requested by your direct manager About You Experience in integrated facilities or corporate office operations Strong interpersonal and communication skills Proven ability to build relationships and solve problems creatively Proficient in Microsoft Office Suite and event management software Highly organised proactive and customer‑focused Why Join Cushman & Wakefield As one of the worlds leading real estate services firms we’re transforming how people work, shop and live. Joining us means you’ll benefit from: Career progression with a promote from within culture Global exposure and opportunities across our network A flexible inclusive and supportive work environment Ongoing learning and development A workplace where diversity equity and inclusion are lived or not just spoken We believe in a future where people simply belong. That’s why we celebrate inclusive causes every day and welcome applicants from all backgrounds. We have a vision of the future where people simply belong. That’s why we support and celebrate inclusive causes not just on days of recognition throughout the year but everyday. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. As part of our ongoing commitment to RAP, Aboriginal or Torres Strait Islander are highly encouraged to join us We ensure DEI is part of our DNA as a global community – it means we go way beyond than just talking about it – we live it. If you want to live it too, join us. We are committed to keeping you our workplaces and our client spaces safe & healthy. As an equal opportunity employer Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times. INCO: Cushman & Wakefield Required Experience: IC Key Skills Microsoft Office Customer Service Organizational skills Microsoft Outlook Facilities Management CMMS OSHA Maintenance Filing Administrative Experience Property Management Contracts Employment Type Full‑Time Experience years Vacancy 1 #J-18808-Ljbffr