Learning Management System

Join to apply for the Learning Management System (LMS) Coordinator role at Queensland Government . TAFE Queensland is an organisation that puts our customers—students, employers, communities—at the centre of everything we do. TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, we have delivered practical and industry‑relevant training to provide students with the skills and experience they need to build lifelong careers. TAFE Queensland has been named the Large Training Provider of the Year at the prestigious 2024 Australian Training Awards. Our training is delivered on‑site, online, in the workplace, or on‑campus to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies. As the LMS Coordinator you will provide leadership to the LMS team, guiding, motivating and supporting staff to deliver an exceptional experience for internal and external clients. You will promote the use of online technologies across educational teams to support programs and objectives. This position reports to the Manager, Product Services. It is a permanent, full‑time opportunity and can be based at any TAFE Queensland campus. Key Responsibilities Coordinate daily activities, including guiding, motivating and mentoring the LMS team. Coordinate the development of course shells, unit offerings, student hubs and orientation within defined timelines for release on the LMS. Lead activities, engaging with Educational Team Leaders and educators, to ensure the LMS product meets client expectations and delivers quality outcomes. Represent the region at local and state‑wide network meetings and share gathered information with stakeholders. Actively engage with stakeholders to enable smooth transition of current practices to the relevant LMS. Develop and document clear processes for local help‑desk support. Coordinate regional help‑desk support for LMS users and educators. Coordinate the setup of online and blended course materials, related products and activities where Master Product is not available. Coordinate the reconciliation of relevant data storage activities. Provide reports on the LMS, including usage data, access statistics and course analytics. Review and report inconsistencies highlighted in LMS analytics, identifying potential challenges. Contribute to the development of procedures, work instructions, forms, online blended course materials and related products, in line with TAFE Queensland’s quality assurance framework for blended and online delivery. Contribute to improvement in business processes and practices. Maintain currency of knowledge relating to online and eLearning products and related IT systems. Highly Desirable Knowledge and practical experience with D2L Brightspace (Desire2Learn) LMS, including course administration and user support. How You Will Be Assessed Demonstrate proven experience in the administration and maintenance of systems in an eLearning or online environment, including knowledge of related software and hardware, and the ability to apply knowledge to the development of online products. Display flexibility and responsiveness and have the initiative, attitude and ability to thrive within a dynamic, challenging and changing environment. Demonstrate high‑level planning, organising, analysis and problem‑solving skills through quality and efficient delivery of business outcomes. Demonstrate high‑level interpersonal and communication skills, the ability to consult with a range of stakeholders and work collaboratively to achieve team and organisational objectives. Proven ability to manage own and others’ time effectively through scheduling, prioritisation and delegation. How to Apply If you’re interested in this role, click the ‘Apply’ button to submit your application via the TAFE Queensland Recruitment Portal. When submitting your application, please provide a detailed resume; a cover letter that addresses the assessment criteria (maximum 2 pages); and the contact details for two referees (one of whom is your current supervisor). Closing date: 7 December 2025. Job Reference Number: TQ . Contact For further information, please contact Angela Lauder – Manager, Product Services, 07 3712 5466. Occupational group: Administration #J-18808-Ljbffr