Client Services
vor 3 Wochen
Based in Hamilton NSW, CUBE Voice & Data, along with Business Communication Centre, have built exceptional long‑term, ongoing relationships with Australia’s leading Telecommunications carriers and our customers. We are a Managed Service Provider, which means we manage all voice & data services and broker the best deals for our customers. We are proud to offer the following services for our customers: Business Phone Lines NBN Internet Solutions for any business Business Mobile Services Vehicle Tracking WiFi Network Infrastructure Hosting Services We are seeking a highly motivated, outgoing and focused Client Services/Technical Support Officer to join our team. Requirements Strong computer literacy and data entry skills Strong problem solving and complaint handling skills Strong attention to detail Strong customer service and administration experience, preferably in the Telecommunications or IT industries Excellent presentation Well‑spoken phone and face‑to‑face communication skills A mature attitude with a willingness to learn and take on new challenges A “customer comes first” attitude A team player with a genuine interest in supporting work colleagues and customers Ability to think logically with a can‑do attitude Strong interpersonal skills with the ability to build rapport quickly This position is suited to an experienced Customer Service Administrator that can handle a fast‑paced, high‑pressure, busy work environment. This position is at the front line of our businesses; you will be dealing directly with all of our valued customers and suppliers. If you are excellent at prioritising work, staying calm under pressure, enjoy talking and communicating with people whilst working as part of a team, then this is the role for you. Roles and Responsibilities First point of contact for all client communications, including faults and general enquiries Ensuring the overall delivery and quality of the business offerings to customers Providing support and assistance to customers via phone, email or face‑to‑face Answering incoming calls in a prompt and professional manner Scheduling technician appointments and communicating bookings with customers and contractors when necessary Providing support and assistance with Hosting and Phone System support Fault Management – dealing with customers and ensuring all faults and issues are actioned appropriately Monitoring and managing several email accounts and internet services Monitoring Service Completion Advices Processing orders, forms, applications, contracts and requests Working with spreadsheets and databases Communicating with the Sales team of any changes/updates to their customers Responding promptly to customer inquiries Acknowledging and resolving customer complaints Comprehensive Knowledge of our Products and Services Hours of Work The position is Full Time – Monday to Friday. Start Date This is a great position for a person that enjoys making a difference to a business and genuinely wants to add value by utilising their knowledge and experience. For more information about our businesses visit: If you think that this position is for you, apply today – @cubevoice.com.au Be careful – Don’t provide your bank or credit card details when applying for jobs. Don’t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr
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Client Services Representative
vor 3 Wochen
Newcastle City Council, Österreich Avetta VollzeitClient Services Representative Avetta Newcastle, New South Wales, Australia The Client Services Representative will work directly with Avetta Clients, Client Success Managers, Account Managers, and Field Sales Managers to quickly and professionally resolve client and supplier needs. This position requires a hybrid schedule in our Newcastle office (3 days in...
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Client Services Representative
vor 2 Wochen
Newcastle City Council, Österreich Avetta VollzeitThe Client Services Representative will work directly with Avetta Clients, Client Success Managers, Account Managers, and Field Sales Managers to quickly and professionally resolve client and supplier needs. This position requires a hybrid schedule in our Newcastle office (3 days in office, 2 days work from home). At this time, only qualified candidates who...
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Client Services Manager
vor 2 Wochen
Orange City Council, Österreich MBC Group Services VollzeitTalent Acquisition Partner @ Pursuited | Provisional Psychologist | Futurist Pursuited is a talent matching platform and recruiter where candidates nominate the next step in their careers, and employers headhunt them. Occasionally, we look off-platform for great candidates who are sought after by our clients. Client: MBC Group Services are a dynamic and...
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Client Services Officer
vor 1 Woche
Newcastle City Council, Österreich Bendigo Advertiser VollzeitClient Services Officer – Bendigo Advertiser Join to apply for the Client Services Officer role at Bendigo Advertiser Location : Taylors Beach (Taylors Beach team, 3 days per week) The Opportunity We are looking for a Client Services Officer to join our Taylors Beach team 3 days per week. You’ll play a key role in supporting our next phase of growth and...
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Client Services Representative
vor 3 Wochen
Newcastle City Council, Österreich Bendigo Advertiser Vollzeit2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Summary The Client Services Representative will work directly with Avetta Clients, Client Success Managers, Account Managers, and Field Sales Managers to quickly and professionally resolve client and supplier needs. This position requires a hybrid...
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Client Service Coordinator
Vor 6 Tagen
Newcastle City Council, Österreich Banfield Pet Hospital VollzeitOverview The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient...
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Client Services Representative
vor 3 Wochen
Newcastle City Council, Österreich Avetta VollzeitThe Client Services Representative will work directly with Avetta Clients, Client Success Managers, Account Managers, and Field Sales Managers to quickly and professionally resolve client and supplier needs. This position requires a hybrid schedule in our Newcastle office (3 days in office, 2 days work from home). At this time, only qualified candidates who...
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Client Services Representative
vor 3 Wochen
Newcastle City Council, Österreich Bendigo Advertiser VollzeitOverview The Client Services Representative will work directly with Avetta clients, Client Success Managers, Account Managers, and Field Sales Managers to quickly and professionally resolve client and supplier needs. This position requires a hybrid schedule in our Newcastle office (3 days in office, 2 days work from home). At this time, only qualified...
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Client Service Officer
vor 4 Wochen
Newcastle City Council, Österreich Audika Australia Pty VollzeitAdd expected salary to your profile for insights Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 22,000 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130...
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Client Service Administrator
vor 1 Woche
Newcastle City Council, Österreich Peoplefusion VollzeitWork at the office in The Junction, close to shops and the beach Enjoy 1 Roster Day off per month Join a team that will offer you a strong focus on training and development If you’re someone who has strong administration skills, enjoys engaging with clients, and approaches work with a people-first mindset, this could be the perfect opportunity for you!...
