Telstra Retail: Full Time Customer Service

vor 2 Wochen

City Of Greater Geraldton, Österreich Telstra Vollzeit

Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience. What You’ll Be Doing Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one. Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions. Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected. Collaborate and Contribute Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals. Salary and Benefits Annual Fixed Remuneration: $64,915.20 per year**Junior Rates apply for those under 20 years of age. Penalty rates: Additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for Sunday and 150% for public holidays. 12% superannuation included. Variable Remuneration: 10% Variable Remuneration** (first 2 months guaranteed while you learn on board). Additional Plus 12% Superannuation Generous Discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners. Leave Options: 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and up to 4 weeks additional leave. Training & Career Growth: 17,000 learning programs with LinkedIn Learning, Future Ready program. Flexibility: flexible working hours and supportive parental leave. Recognition & Rewards: monthly performance rewards and recognition programs. Inclusive Culture: diverse and inclusive team. It You We’re Looking For? Great Communication Skills: You're a natural at connecting with people and making their day better. Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer. Sales Drive: You're motivated to achieve (and exceed) sales targets and KPIs. Passion for Learning: You're eager to grow and develop your skills in a dynamic environment. Resilience and Positivity: You have a can-do attitude, even when things get busy. Customer-Facing Experience: Previous experience is a plus but not required—bring your enthusiasm and we’ll teach you the rest How to Apply Ready to kickstart your journey with us? Click "Apply Now" to submit your application After applying, keep an eye out for an email from our partner, HireVue, to complete the next step in our assessment process. Join Us at Telstra Retail When you become part of the Telstra team, you’re joining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. We can’t wait to see what you’ll bring to our team #J-18808-Ljbffr

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