Office Manager

Community Housing Central Australia (CHCA) – Alice Springs NT About Community Housing Central Australia Community Housing Central Australia is an Aboriginal‑controlled, not‑for‑profit organisation providing safe and stable housing for Aboriginal families across Central Australia. We are strengthening our internal systems, staff capability and organisational culture as we move through a period of growth, modernisation and improved service delivery. About the Role We are seeking a highly organised and detail‑focused Office Manager to lead CHCA’s HR coordination, office operations, staff administration, training systems, wellbeing initiatives and Microsoft Teams environment. This role is the operational backbone of the organisation. You will create structure, ensure consistency, maintain compliance and support staff across all teams. You will work closely with the CEO and collaborate with the Manager, Finance and Corporate Services to ensure the organisation runs efficiently and professionally. This position requires maturity, excellent judgement, HR experience, strong administrative capability and the ability to create order, accountability and stability in a dynamic environment. Key Responsibilities Human resources coordination, including recruitment support, onboarding, contract management, conflict resolution, performance management, record‑keeping, inductions and compliance. Management of staff training schedules, mandatory training, cultural training, registers and reminders. Coordination of wellbeing initiatives, engagement activities, internal communication and staff events. Oversight of daily office operations, including equipment, supplies, shared spaces, reception, phone systems, visitor management and contractor liaison. Management of organisational registers, including Ochre Cards, licences, vehicle bookings, security access, IT permissions and corporate templates. Administration of Microsoft Teams, including channel setup, permissions, structure, document organisation and internal user support. Front‑of‑house leadership ensuring professional, culturally respectful and efficient reception services. Support for the CEO with administration, schedules, reporting, staff systems and organisational improvement. Leadership for internal processes and policy to ensure consistency, accuracy and high standards across the organisation. Manage the use and design of SharePoint. Who We Are Looking For? Someone with a natural ability to organise, create structure and maintain accuracy. Strong HR administration experience within a community organisation, NFP or similar environment. High attention to detail and confidence in managing multiple compliance requirements. A proactive and solutions‑focused person who can anticipate needs and streamline workflows. Strong interpersonal skills, able to work with staff from diverse cultural backgrounds. Advanced capability with Microsoft 365, particularly Teams and document management. Experience coordinating contractors, office suppliers or internal operations. A calm, mature and professional presence who builds trust quickly as our internal HR representative. How to Apply Submit your CV and a cover letter addressing the questions below. Applications will be reviewed as they are received. Cover Letter Questions Describe your experience coordinating HR administration, including onboarding, contracts, training records and compliance obligations. Provide an example of how you have created or improved an organisational system, workflow or register. Explain how you maintain a high standard of attention to detail while managing multiple priorities. Describe your experience managing an office environment or daily operational functions. What is your experience with Microsoft Teams, SharePoint or similar digital filing systems? Provide an example of how you have handled confidential or sensitive staff information. Describe a time when your communication skills supported a staff member, resolved a problem or improved clarity. What experience do you have coordinating wellbeing activities, staff engagement or internal communications? Explain your experience working in not‑for‑profit, community or Aboriginal organisations. Why do you believe you are the right fit for this role and for CHCA at this stage of our organisational development? Application accepted until the COB of 20th of December. For a confidential discussion regarding the role, please contact Miko Smith, Chief Executive Officer at **********@chca.org.au. We reserve the right to offer a contract to a suitable candidate at any point during the process, and we will only make contact with shortlisted or suitable applicants. #J-18808-Ljbffr