Administrator - Member Services

3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Get To Know Us SS&C Technologies is the world’s largest independent hedge fund and private equity administrator, as well as the largest mutual fund transfer agency. SS&C’s unique business model combines end-to-end expertise across financial services operations with proprietary software and solutions to service even the most demanding customers in the financial services and healthcare industries. Why You Will Love It Here Flexibility: Hybrid Work Model Your Future: Income Protection Insurance Work/Life Balance: Flexible Time Off Your Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity Training: Hands-On, Team-Customised, including SS&C University Extra Perks: Discounts on fitness clubs, travel and more What You Will Get To Do Process and review a range of superannuation administration tasks, including document linking, file indexing, member and employer applications, contribution processing, beneficiary updates, correspondence, withdrawals, pension payments, insurance changes, and investment switches. Liaise with advisers and internal teams to resolve queries and process changes efficiently. Maintain accurate and up-to-date member records with a high level of attention to detail. Collaborate with peers to ensure timely and effective resolution of requests and issues. Contribute to regular team meetings by sharing feedback and identifying process improvement opportunities. Participate in task rotations as required to support team flexibility and coverage. Ensure all administrative functions meet service level agreements and comply with regulatory obligations and timelines. Manage operational and compliance risk appropriately by escalating errors, incidents, or issues to the manager in a timely manner. Perform other administrative duties as required by the manager. What You Will Bring Strong organisational and time management skills with the ability to prioritise effectively High attention to detail and accuracy Solid understanding of superannuation processes and systems Flexible and adaptable in a fast-paced, changing environment Excellent communication and interpersonal skillsProficient in Microsoft Office (Excel, Outlook, Word, etc.) Positive, proactive attitude with a strong team focus Eagerness to learn and develop new skills Strong analytical and problem-solving abilities We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense. Thank you for your interest in SS&C If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws. Seniority Level Entry level Employment type Full-time Job function Other Industries Software Development Location: Brisbane, Queensland, Australia #J-18808-Ljbffr