Operations Manager
Vor 5 Tagen
Established in 1996, InsureBuild has been servicing the insurance industry for over 29 years, providing specialised insurance building repairs across Australia following an insurable event such as fire, flood, impact, storm and malicious damage. About the Role The Operations Manager is responsible for delivering on performance of the team and ensuring KPI achievement to assist the business in meeting its performance needs according to the insurance company's contract or account. Due to the nature of the role, you will be skilled in working in a fast‑paced environment, and able to empathise with our customers who have been impacted by events such as fire, storm, floods and more. This role is a full‑time, office‑based position based in Cockburn Central, Perth. Position will commence in mid‑January 2026. Day‑to‑day Responsibilities Be accountable for your team’s claim performance and ensure team members are actively monitoring their portfolio Act as a point of escalation for any disputes or complaints Complete regular auditing of team member claims to ensure compliance and provide feedback accordingly Interact with customers, clients, trades and internal staff to build strong relationships Communicate positively, lead by example and empower your team Monitor and coach team members to achieve KPI’s for inbound and outbound calls Coordinate internal calendars and schedules General errands and ad‑hoc duties as required in a busy office Qualifications Proven team management experience Excellent communication skills and friendly telephone manner Minimum 3 years’ experience in insurance or a call‑center environment Good computer skills and the ability to use multiple systems at once High attention to detail and strong organisational skills Ability to work in a fast‑paced, high‑volume office environment Previous experience in a leadership position Previous experience dealing with trades is an added advantage Ideal Candidate Excellent communication skills, both verbal and written Be well organised, highly motivated & have strong negotiation skills Sound understanding in computer literacy (Microsoft Office Word, Excel and databases) Ability to multi‑task, take initiative & problem solve Previous insurance industry or trade related customer service experience is desirable This role will work within a local team and report to our National Management Team. Occasional interstate travel to other offices to assist in the increased workloads following major events may be required. Applicants who feel they have the required skills and a customer‑focused and pro‑active manner are encouraged to APPLY NOW. Job will be subject to a successful National Police Check. InsureBuild is committed to diversity, inclusion, and new ways of working and encourages Aboriginal and Torres Strait Islander People to apply. For more information about our company visit Please note we are not engaging with recruitment agencies, and we will not be responsible for any fees relating to unsolicited resumes sent to us. #J-18808-Ljbffr
-
Warehouse Operations Manager
vor 3 Wochen
Council of the City of Sydney, Österreich Warehouse Operations Manager - NSW VollzeitWarehouse Operations Manager - NSW – Warwick Farm NSW Daikin has a solid history and reputation in holding its number 1 position in the global market for air conditioning. The foundation of its success and continued growth is truly in our people, who strive and are encouraged to do remarkable things, including thinking differently and being open to new...
-
Senior Warehouse
vor 3 Wochen
Council of the City of Sydney, Österreich Warehouse Operations Manager - NSW VollzeitA leading air conditioning company in Sydney is seeking a Warehouse Operations Manager to oversee warehouse operations and manage relationships with third-party logistics providers. The ideal candidate will have over 8 years of experience in supply chain operations, strong analytical skills, and proficiency in SAP. This role offers a competitive salary,...
-
Assistant Manager
Vor 7 Tagen
Council of the City of Sydney, Österreich Operations VollzeitAbout Capella Hotels and Resorts Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected to create the perfect stay for each guest. Our destinations are designed by renowned architects from around the world. Our restaurants offer authentic flavours...
-
Operations Manager
vor 1 Tag
Council of the City of Sydney, Österreich DB International Operations VollzeitJob Overview Join to apply for the Operations Manager role at DB International Operations . DB International Operations GmbH is part of the DB group, a world-leading global railway company with an extensive organization in Germany and projects worldwide. Our company offers technically sophisticated and customized infrastructure, mobility, and transport...
-
Operations Manager
Vor 5 Tagen
City Of Cockburn, Österreich NES Fircroft VollzeitWe are seeking an experienced Operations Manager to lead and optimise day-to-day activities at our Jandakot office. This is a key leadership role responsible for ensuring smooth operational performance across warehousing, service, logistics, and administrative functions, while maintaining a strong focus on safety, quality, and customer satisfaction. The...
-
Event Operations Lead | Upscale Hospitality
Vor 7 Tagen
Council of the City of Sydney, Österreich Operations VollzeitA luxury hotel in Sydney seeks an experienced Event Operations Assistant Manager and Supervisor to lead a dynamic team. In this role, you will inspire your team to deliver upscale guest experiences across all event-related services. Previous experience in a similar role and strong communication skills are essential. The position offers a vibrant, nurturing...
-
Operations Manager
vor 3 Wochen
City Of Cockburn, Österreich at VollzeitOperations Manager - Step up and be rewarded! Are you keen for flexible hours and work for a company that values the importance of family time? Would you love to be part of a talented team that knows how to work hard but have fun along the way? Do you want a fresh challenge to learn, push the boundaries and grow as a person? Keen to go to work each day...
-
Operations Manager
vor 2 Wochen
City Of Cockburn, Österreich Hurricane Air VollzeitOperations Manager - Step up and be rewarded! Are you keen for flexible hours and work for a company who values the importance of family time? Would you love to be part of a talented team that knows how to work hard but have fun along the way? Do you want a fresh challenge to learn, push the boundaries and grow as a person? Keen to go to work each day...
-
Executive Manager
Vor 3 Tagen
City Of Cockburn, Österreich ALDI Stores Australia VollzeitExecutive Manager - Warehouse Operations Join to apply for the Executive Manager - Warehouse Operations role at ALDI Stores Australia . About ALDI With roots dating back to 1913, ALDI is proud to make a real difference by offering top‑quality products at low prices. Since entering the Australian grocery market in 2001, ALDI has grown to almost 600 stores...
-
Site Operations Manager
vor 3 Wochen
City of Greater Dandenong, Österreich Coates Hire Operations Pty Limited VollzeitProudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. The opportunity At Coates, we’re more than equipment hire — we’re about people,...
