Workforce Scheduling Coordinator

Make a Meaningful Impact in a Fast-Paced, Purpose-Driven Role Are you calm under pressure and thrive in fast-paced environments where every minute counts? Striive Care is seeking a Workforce Scheduling Coordinator who can manage shifting priorities and urgent service needs with confidence and precision. Join us in making a real difference in the lives of children, young people, and individuals with disabilities. About Striive Care At Striive Care, we are driven by purpose and people. We provide high-quality support services to children, young people, individuals with disabilities, and those living with mental illness. Our culture is built on respect, empowerment, inclusivity, and collaboration. We work hand-in-hand with families, caregivers, and communities to nurture independence and promote safety and wellbeing. About the Role As a Workforce Scheduling Coordinator , you will play a critical role in managing support worker rosters to ensure every client receives timely, quality support. This role is ideal for someone who can think on their feet, work with a sense of urgency, and adapt quickly to last-minute changes. Key Responsibilities Create and maintain Master Rosters across multiple service sites, aligning staff availability and client needs. Respond promptly to same-day changes such as cancellations, no-shows, or urgent shift coverage requests. Coordinate day-to-day shift allocations under pressure while maintaining service continuity. Proactively escalate unfilled shifts or urgent service disruptions through appropriate channels. Ensure rostering system data is accurate, real-time, and reflects all changes as they occur. Liaise with Service Managers and Operations Managers to plan ahead and anticipate future staffing needs. Monitor rostering efficiency and adapt schedules quickly to minimise client impact and ensure compliance. Provide timely support to staff and clients during out-of-hours emergencies as part of the on-call roster. What We're Looking For Ability to work with a strong sense of urgency while maintaining attention to detail and quality. Sound knowledge of relevant award conditions and rostering compliance requirements. Proficiency in Workforce Management Software (e.g., Flow Logic, ShiftCare, Skedulo, Carelink, or similar). Excellent time management and the ability to prioritise urgent and competing demands effectively. Strong verbal and written communication to coordinate with multiple stakeholders under pressure. Proactive, solution-focused mindset with resilience to manage stressful situations calmly and effectively. Commitment to client-centred support and a collaborative approach to team-based service delivery. Why Join Striive Care? Exposure to a dynamic and meaningful role where no two days are the same. Opportunities for internal and external professional development. Access to free and confidential counselling services for you and your immediate family. An inclusive, diverse, and respectful work culture with genuine commitment to employee wellbeing. Pre-Employment Requirements Satisfactory National Criminal History Check. Valid Working with Vulnerable People (WWVP) Check. Commitment to safe, responsive, and high-quality service delivery. Your application will include the following questions Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Rostering Coordinator? Do you have experience preparing work rosters? Do you have a current Working With Children (WWC) Check? Do you have a current Australian driver's licence? Do you have a current Police Check (National Police Certificate) for employment? What can I earn as a Scheduling Coordinator? #J-18808-Ljbffr