Account Manager
Vor 7 Tagen
Account Manager - Investor Registry Location: Sydney | Full time | Posted Today | Job requisition id: JR- About Apex Group The Apex Group was established in Bermuda and is one of the world’s largest fund administration and middle‑office solutions providers. With a global footprint of 112 offices and more than 13,000 employees, we deliver cross‑jurisdictional services that combine local expertise with a unified, technology‑driven platform. Responsibilities Ensure the delivery of high‑quality and accurate services to key clients by working closely with offshore teams. Manage the relationship of clients to ensure effective delivery of services. Ensure the team meets all regulatory and client reporting deadlines. Understand distribution tax information and conduct quality checks on distribution summaries. Assist with setting up new funds using a standard template and procedure. Maintain high standards of quality assurance on all applications, redemptions, switches and transfers from the offshore team. Quality check and distribute periodic, quarterly, distribution and exit statements to investors and clients within SLAs. Review, clear and sign off bank reconciliations. Review pending and settled reports and distribute to clients. Manage the compliance requirements for clients, reviewing incident reports and implementing remediation with internal and external compliance stakeholders. Ensure Calastone transactions, including daily reconciliations and issue resolution, are completed by the team. Understand and review fee rebate schedules and monthly, quarterly and annual distribution schedules. Oversee all training requirements for the team and ensure procedures are clearly documented. Assist the Team Leader on Transfer Agency projects. Prepare management reporting and attend client meetings with the CRM, if required. Assist with client relationships and ensure the quality of services meets client expectations. Work closely with key internal stakeholders on client management and delivery. Handle client escalations and resolve them in a timely manner. Perform other ad‑hoc duties as required. Qualifications Tertiary qualification in Business / Commerce / Finance discipline. Experience with offshoring processes and transformation. 4+ years of operational experience in unit registry or fund services. Previous experience managing teams. Experience in managing client relationships and deliverables. Benefits Competitive remuneration commensurate with skills and experience. Training and development opportunities. Additional Information We are an equal‑opportunity employer and ensure no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio‑economic status, responsibilities for dependants, physical or mental disability. Hiring decisions are based on skills, qualifications and experience. Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidentially. Disclaimer: Unsolicited CVs sent to Apex by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and engages exclusive recruitment partners when agency assistance is required. For more information on our commitment to Corporate Social Responsibility (CSR), please visit our website. #J-18808-Ljbffr
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Account Manager
Vor 3 Tagen
City Of Stirling, Österreich Account Manager (Domestic) - WA VollzeitDaikin has a solid history and reputation in holding its number 1 position in the global market for air conditioning. The foundation of its success and continued growth is truly in our people, who strive and are encouraged to do remarkable things, including thinking differently and being open to new possibilities. At Daikin Australia, we live and breathe our...
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Account Manager
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